:root{--ink:#18201d;--muted:#69736f;--line:#e6e9e7;--surface:#fff;--canvas:#f6f7f5;--brand:#176b4d;--brand-soft:#e9f4ef;--lime:#bcf04a;--amber:#b97716;--amber-soft:#fff3dd;--blue:#3976c6;--blue-soft:#eaf2fc;--shadow:0 1px 2px #14231c0a,0 8px 28px #14231c0a}.session-loading{background:var(--surface);min-height:100vh;color:var(--muted);justify-content:center;align-items:center;gap:10px;font-size:14px;display:flex}.session-error{text-align:center;flex-direction:column;padding:24px}.session-error strong{color:var(--ink);font-size:20px}.session-error span{max-width:520px}.session-error>a{font-size:12px;text-decoration:underline}.loading-spinner{border:2px solid var(--line);border-top-color:var(--brand);border-radius:50%;width:20px;height:20px;animation:.8s linear infinite spin}.whatsapp-disconnected-banner{z-index:9;color:#fff;background:linear-gradient(105deg,#a60f24,#d52237);border-block:1px solid #9d1324;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:13px;min-height:72px;padding:13px clamp(18px,3vw,36px);display:grid;position:sticky;top:69px;box-shadow:0 8px 24px #5c071d4d}.whatsapp-disconnected-icon{background:#ffffff18;border:1px solid #ffffff73;border-radius:13px;place-items:center;width:44px;height:44px;display:grid}.whatsapp-disconnected-banner>span:nth-child(2){gap:3px;display:grid}.whatsapp-disconnected-banner strong{font-size:16px;line-height:1.15}.whatsapp-disconnected-banner small{color:#fff;font-size:11px;line-height:1.45}.whatsapp-disconnected-banner>a{color:#8e0c20;white-space:nowrap;background:#fff;border:1px solid #ffffff8c;border-radius:9px;padding:9px 12px;font-size:11px;font-weight:850}.whatsapp-disconnected-banner>a:hover,.whatsapp-disconnected-banner>a:focus-visible{outline-offset:2px;background:#fff2f4;outline:3px solid #fff6}@media (max-width:760px){.whatsapp-disconnected-banner{grid-template-columns:auto minmax(0,1fr);padding:11px 14px;top:60px}.whatsapp-disconnected-banner>a{grid-column:2;width:max-content}.whatsapp-disconnected-banner strong{font-size:14px}}@media (max-width:620px){.whatsapp-disconnected-banner{top:92px}}*{box-sizing:border-box}html{background:var(--canvas);color:var(--ink);font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}body{margin:0}button,input,textarea,select{font:inherit;color:inherit}button,a{transition:all .18s}button{cursor:pointer}a{color:inherit;text-decoration:none}.skip-link{z-index:99;background:#fff;border-radius:8px;padding:12px 18px;position:fixed;top:-60px;left:16px}.skip-link:focus{top:16px}.shell{grid-template-columns:244px minmax(0,1fr);min-height:100vh;display:grid}.sidebar{color:#dbe9e3;z-index:20;background:#102a21;flex-direction:column;width:244px;padding:25px 16px 18px;display:flex;position:fixed;inset:0 auto 0 0}.brand{color:#fff;align-items:center;gap:10px;height:48px;padding:0 9px;font-size:21px;font-weight:760;display:flex}.brand-mark{background:var(--lime);color:#163528;border-radius:9px;place-items:center;width:31px;height:31px;font-weight:850;display:grid}.brand em{text-transform:uppercase;color:#91ab9f;letter-spacing:.07em;border:1px solid #476258;border-radius:5px;padding:3px 5px;font-size:9px;font-style:normal}.workspace-label{text-transform:uppercase;letter-spacing:.1em;color:#759488;margin:22px 10px 8px;font-size:10px}.org-picker,.profile{color:#fff;text-align:left;background:#18372c;border:1px solid #325045;border-radius:10px;align-items:center;gap:9px;width:100%;padding:9px;display:flex}.org-picker:hover,.profile:hover{background:#204438}.org-picker>span:nth-child(2),.profile>span:nth-child(2){flex:1;gap:2px;display:grid}.org-picker strong,.profile strong{font-size:12px}.org-picker small,.profile small{color:#8eaba0;font-size:10px}.org-avatar{color:#214438;background:#e8f0ec;border-radius:8px;place-items:center;width:30px;height:30px;font-size:10px;font-weight:750;display:grid}.sidebar nav{gap:4px;margin-top:24px;display:grid}.nav-link{color:#9eb5ac;border-radius:8px;align-items:center;gap:12px;padding:10px 12px;font-size:13px;display:flex}.nav-link:hover{color:#fff;background:#17382c}.nav-link.active{color:#fff;box-shadow:inset 3px 0 var(--lime);background:#23513f}.nav-link b{background:var(--lime);color:#173428;border-radius:20px;margin-left:auto;padding:2px 6px;font-size:10px}.sidebar-footer{border-top:1px solid #27483b;margin-top:auto;padding-top:16px}.profile{background:0 0;border:0;padding:8px}.main-column{grid-column:2;min-width:0}.topbar{border-bottom:1px solid var(--line);z-index:10;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#ffffffeb;align-items:center;gap:18px;height:69px;padding:0 34px;display:flex;position:sticky;top:0}.search{color:#8b9490;align-items:center;gap:10px;width:min(390px,40vw);display:flex}.search input,.thread-search input{background:0 0;border:0;outline:0;width:100%;font-size:12px}.search kbd{white-space:nowrap;background:#f8f9f8;border:1px solid #dfe3e1;border-radius:5px;padding:3px 6px;font-size:10px}.icon-button{color:#65716c;background:0 0;border:0;border-radius:8px;padding:8px}.icon-button:hover{background:#f1f3f2}.notification{margin-left:auto;position:relative}.notification span{background:#e34e4e;border-radius:50%;width:6px;height:6px;position:absolute;top:7px;right:7px}.live{color:#62706a;border-left:1px solid var(--line);align-items:center;gap:8px;padding-left:18px;font-size:11px;display:flex}.live span,.pulse i{background:#38aa72;border-radius:50%;width:7px;height:7px;box-shadow:0 0 0 3px #dff4e9}.menu-button{display:none}.content{max-width:1520px;margin:0 auto;padding:37px clamp(24px,4vw,56px) 60px}.page-heading{justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:27px;display:flex}.page-heading h1{letter-spacing:-.025em;margin:4px 0 7px;font-family:Georgia,serif;font-size:33px;font-weight:500}.page-heading p{color:var(--muted);margin:0;font-size:13px}.eyebrow{color:#7a8580;letter-spacing:.12em;font-size:9px;font-weight:750}.heading-action{gap:9px;display:flex}.button{background:#fff;border:1px solid #dfe4e1;border-radius:8px;align-items:center;gap:7px;padding:9px 13px;font-size:12px;font-weight:650;display:inline-flex}.button:hover{box-shadow:0 3px 12px #dfe4e1}.button.primary{background:var(--brand);border-color:var(--brand);color:#fff}.metric-grid{grid-template-columns:repeat(4,1fr);gap:13px;margin-bottom:15px;display:grid}.metric-card,.panel,.agent-card{background:var(--surface);border:1px solid var(--line);box-shadow:var(--shadow);border-radius:12px}.metric-card{padding:20px}.metric-card>span{color:var(--muted);font-size:11px}.metric-card>strong{margin:10px 0 8px;font-family:Georgia,serif;font-size:29px;font-weight:500;display:block}.metric-card div{color:#89928e;font-size:10px}.metric-card b{margin-right:4px;font-weight:700}.positive{color:#21815d}.brand{color:#fff}.metric-card .brand{color:var(--brand)}.warning{color:var(--amber)}.overview-grid{grid-template-columns:1.05fr .95fr;gap:15px;display:grid}.panel-heading{border-bottom:1px solid #edf0ee;justify-content:space-between;align-items:flex-start;gap:15px;padding:20px 22px 15px;display:flex}.panel-heading h2{margin:0 0 4px;font-size:14px}.panel-heading p{color:#89938f;margin:0;font-size:10px}.panel-heading>a{color:var(--brand);align-items:center;gap:3px;font-size:10px;font-weight:650;display:flex}.distribution{align-items:center;gap:35px;padding:25px 33px;display:flex}.donut{background:conic-gradient(var(--brand) 0 76%,#e0a33c 76% 81%,#79a4dc 81% 100%);border-radius:50%;flex:none;place-items:center;width:126px;height:126px;display:grid;position:relative}.donut:before{content:"";background:#fff;border-radius:50%;position:absolute;inset:15px}.donut div{text-align:center;display:grid;position:relative}.donut strong{font-family:Georgia,serif;font-size:29px;font-weight:500}.donut span{color:#89928e;font-size:9px}.legend{gap:15px;display:grid}.legend>div{align-items:flex-start;gap:9px;display:flex}.legend-dot{border-radius:50%;width:8px;height:8px;margin-top:3px}.lizy-dot{background:var(--brand)}.waiting-dot{background:#e0a33c}.human-dot{background:#79a4dc}.legend p{gap:3px;margin:0;display:grid}.legend strong{font-size:10px}.legend small{color:#89928e;font-size:9px}.attention{background:var(--amber-soft);border:1px solid #f3d8a8;border-radius:9px;align-items:center;gap:10px;margin:0 20px 20px;padding:13px 14px;display:flex}.attention-icon{color:#fff;background:#ebb85d;border-radius:50%;place-items:center;width:22px;height:22px;font-size:11px;font-weight:700;display:grid}.attention div{gap:2px;display:grid}.attention strong{font-size:10px}.attention p{color:#927342;margin:0;font-size:9px}.attention a{background:#fff8e9;border:1px solid #e4bc76;border-radius:6px;margin-left:auto;padding:6px 9px;font-size:9px;font-weight:650}.pulse{color:#4a8b6e;align-items:center;gap:6px;font-size:9px;display:flex}.conversation-list{padding:2px 9px 9px}.conversation-row{border-bottom:1px solid #eff1f0;gap:10px;padding:11px;display:flex}.conversation-row:hover{background:#fafbfa}.conversation-row:last-child{border:0}.avatar{color:#285343;background:#dcebe4;border-radius:10px;flex:none;place-items:center;width:34px;height:34px;font-size:10px;font-weight:750;display:inline-grid}.avatar-photo{background:#d1e4db;border-radius:50%}.tone-1{color:#694e7b;background:#ece2f4}.tone-2{color:#895c49;background:#f8e5dc}.tone-3{color:#49678e;background:#e0e9f7}.tone-4{color:#7c6828;background:#f6ebc8}.conversation-copy{flex:1;min-width:0}.conversation-copy>div{justify-content:space-between;display:flex}.conversation-copy strong{font-size:11px}.conversation-copy time{color:#8e9793;font-size:9px}.conversation-copy p{white-space:nowrap;text-overflow:ellipsis;color:#74807b;margin:3px 0 6px;font-size:9px;overflow:hidden}.status{white-space:nowrap;border-radius:30px;align-items:center;gap:5px;padding:4px 7px;font-size:8px;font-weight:700;display:inline-flex}.status-dot{background:currentColor;border-radius:50%;width:5px;height:5px}.status-lizy{color:#247556;background:var(--brand-soft)}.status-waiting{color:#9a6212;background:var(--amber-soft)}.status-human{color:#386ea7;background:var(--blue-soft)}.status-closed{color:#747c79;background:#eff1f0}.performance-panel{margin-top:15px}.panel-heading select{border:1px solid var(--line);background:#fff;border-radius:7px;padding:6px 9px;font-size:9px}.chart{align-items:stretch;gap:4%;height:150px;padding:28px 40px 24px;display:flex}.bar-group{flex-direction:column;flex:1;justify-content:flex-end;align-items:center;height:100%;display:flex}.bars{border-bottom:1px solid #e8ece9;justify-content:center;align-items:flex-end;gap:3px;width:100%;height:100%;display:flex}.bars i,.bars b{background:#34795e;border-radius:3px 3px 0 0;width:11px;display:block}.bars b{background:#9db9dc}.bar-group span{color:#929b97;margin-top:7px;font-size:8px}.chart-legend{color:#7e8984;justify-content:center;gap:18px;padding:0 0 17px;font-size:9px;display:flex}.chart-legend span{align-items:center;gap:6px;display:flex}.chart-legend i{border-radius:2px;width:8px;height:8px}.lizy-bar{background:#34795e}.human-bar{background:#9db9dc}.inbox-layout{border:1px solid var(--line);background:#fff;border-radius:12px;grid-template-columns:290px minmax(380px,1fr) 240px;height:calc(100vh - 190px);min-height:590px;display:grid;overflow:hidden}.thread-list{border-right:1px solid var(--line);overflow:auto}.thread-search{border:1px solid var(--line);color:#87918d;background:#f5f7f6;border-radius:8px;align-items:center;gap:7px;margin:15px;padding:8px;display:flex}.tabs{border-bottom:1px solid var(--line);padding:0 15px;display:flex}.tabs button{color:#7b8581;background:0 0;border:0;padding:8px 10px 11px;font-size:10px}.tabs button.selected{color:var(--brand);border-bottom:2px solid var(--brand);font-weight:700}.tabs b{background:#edf1ef;border-radius:10px;padding:2px 4px;font-size:8px}.thread-item{text-align:left;background:#fff;border:0;border-bottom:1px solid #eff1f0;gap:9px;width:100%;padding:13px;display:flex;position:relative}.thread-item:hover,.thread-item.selected{background:#f4f8f6}.thread-item.selected{box-shadow:inset 3px 0 var(--brand)}.thread-copy{flex:1;min-width:0}.thread-copy>span{justify-content:space-between;display:flex}.thread-copy strong{font-size:10px}.thread-copy time,.thread-copy small{color:#949d99;font-size:8px}.thread-copy small{margin-top:2px;display:block}.thread-copy p{text-overflow:ellipsis;white-space:nowrap;color:#69736f;margin:6px 0;font-size:9px;overflow:hidden}.unread{color:#fff;background:var(--brand);border-radius:50%;place-items:center;width:16px;height:16px;font-size:8px;display:grid;position:absolute;bottom:14px;right:12px}.chat{flex-direction:column;min-width:0;display:flex}.chat-header{border-bottom:1px solid var(--line);align-items:center;gap:10px;height:68px;padding:10px 17px;display:flex}.chat-header div{flex:1}.chat-header h2{margin:0 0 3px;font-size:12px}.chat-header p{color:#84908a;margin:0;font-size:9px}.handoff-banner{background:var(--amber-soft);color:#7a5318;border-bottom:1px solid #efd7a9;align-items:center;gap:10px;padding:10px 15px;display:flex}.handoff-banner div{flex:1;gap:2px;display:grid}.handoff-banner strong{font-size:9px}.handoff-banner span{font-size:8px}.handoff-banner button{color:#fff;background:#a96e17;border:0;border-radius:6px;padding:7px 9px;font-size:8px;font-weight:700}.messages{background:#fbfcfb;flex-direction:column;flex:1;gap:13px;padding:24px;display:flex;overflow:auto}.message{max-width:67%;font-size:10px}.message p{border-radius:11px;margin:0;padding:10px 12px;line-height:1.55}.message time{color:#909995;margin-top:3px;font-size:7px;display:block}.message.incoming p{border:1px solid var(--line);background:#fff;border-bottom-left-radius:3px}.message.outgoing{align-self:flex-end}.message.outgoing p{background:#e4f0ea;border-bottom-right-radius:3px}.message.outgoing span{color:#4d8069;margin:0 0 3px;font-size:7px;display:block}.message.outgoing time{text-align:right}.system-message{color:#7c8581;background:#f0f2f1;border-radius:30px;align-self:center;padding:6px 10px;font-size:8px}.system-message span{color:var(--amber)}.composer{border-top:1px solid var(--line);grid-template-columns:1fr auto;gap:8px;padding:12px;display:grid}.composer textarea{resize:none;border:1px solid var(--line);border-radius:8px;height:48px;padding:10px;font-size:9px}.composer button{background:var(--brand);color:#fff;border:0;border-radius:8px;width:42px}.composer button:disabled{opacity:.4}.composer small{color:#8b9490;grid-column:1/-1;font-size:7px}.contact-panel{border-left:1px solid var(--line);padding:19px;overflow:auto}.contact-hero{text-align:center;border-bottom:1px solid var(--line);padding:7px 0 18px}.contact-hero .avatar{border-radius:50%;width:50px;height:50px}.contact-hero h3{margin:9px 0 3px;font-size:12px}.contact-hero p{color:#7d8883;margin:0;font-size:9px}.contact-panel dl{gap:13px;margin:18px 0;display:grid}.contact-panel dl div{justify-content:space-between;gap:8px;display:flex}.contact-panel dt{color:#87918d;font-size:8px}.contact-panel dd{text-align:right;margin:0;font-size:9px}.contact-panel h4{font-size:9px}.tags{flex-wrap:wrap;gap:5px;display:flex}.tags span,.plan{background:#f0f3f1;border-radius:5px;padding:5px 7px;font-size:8px}.table-panel{overflow:hidden}.table-summary{border-bottom:1px solid var(--line);justify-content:space-between;padding:17px 20px;font-size:11px;display:flex}.table-summary span{color:#85908b;font-size:9px}.table-scroll{overflow:auto}table{border-collapse:collapse;width:100%;min-width:760px}th{text-align:left;color:#7b8581;text-transform:uppercase;letter-spacing:.06em;background:#fafbfa;padding:12px 18px;font-size:8px}td{border-top:1px solid #edf0ee;padding:14px 18px;font-size:10px}tbody tr:hover{background:#fbfcfb}.identity{align-items:center;gap:9px;display:flex}.identity>span{gap:3px;display:grid}.identity small{color:#87918d;font-size:8px}.stage{color:#30785a;background:#edf5f1;border-radius:20px;padding:5px 8px;font-size:8px}.stage-1{color:#4c6c9d;background:#edf2fa}.stage-2{color:#77518f;background:#f5edfa}.stage-3{color:#8b611e;background:#fff3dd}.score{align-items:center;gap:7px;display:flex}.score>span{background:#edf0ee;border-radius:5px;width:53px;height:4px}.score i{background:var(--brand);border-radius:5px;height:100%;display:block}.agent-grid{grid-template-columns:repeat(3,1fr);gap:15px;display:grid}.agent-card{padding:20px}.agent-top{justify-content:space-between;align-items:start;display:flex}.agent-orb{color:#277154;background:#dff0e8;border-radius:12px;place-items:center;width:41px;height:41px;display:grid}.orb-1{color:#605a9f;background:#e8e7fa}.orb-2{color:#8b5e39;background:#f8eadf}.availability,.health{align-items:center;gap:5px;font-size:8px;display:flex}.availability i,.health i{border-radius:50%;width:6px;height:6px}.availability.on{color:#32805f}.availability.on i,.healthy i{background:#44a878}.availability.off{color:#7c8581}.availability.off i{background:#aab0ad}.agent-card h2{margin:17px 0 5px;font-size:14px}.agent-card>p{color:#7f8985;margin:0 0 20px;font-size:9px}.agent-card dl{background:#f8faf9;border-radius:8px;grid-template-columns:repeat(3,1fr);margin:0;padding:12px;display:grid}.agent-card dl div{gap:5px;display:grid}.agent-card dt{color:#89928e;font-size:7px}.agent-card dd{margin:0;font-family:Georgia,serif;font-size:16px}.agent-card footer{border-top:1px solid var(--line);color:#7f8985;justify-content:space-between;align-items:center;margin-top:18px;padding-top:14px;font-size:8px;display:flex}.agent-card footer button{border:1px solid var(--line);background:#fff;border-radius:7px;padding:6px}.health.healthy{color:#2b7658}.health.attention-health{color:#996115}.attention-health i{background:#dfa94c}.audit-panel{overflow:hidden}.audit-head{border-bottom:1px solid var(--line);justify-content:space-between;padding:17px 20px;font-size:11px;display:flex}.audit-head span{color:#89928e;font-size:8px}.timeline{margin:0;padding:0 22px;list-style:none}.timeline li{border-bottom:1px solid #edf0ee;grid-template-columns:35px 1fr auto;align-items:center;gap:12px;padding:17px 0;display:grid}.timeline li:last-child{border:0}.timeline-icon{color:#356d56;background:#e2eee8;border-radius:50%;place-items:center;width:31px;height:31px;font-size:8px;font-weight:700;display:grid}.audit-1,.audit-3{color:#665c8a;background:#e8e6f4}.timeline p{margin:3px 0;font-size:10px}.timeline small,.audit-time{color:#8c9691;font-size:8px}.event-type{color:#747f7a;background:#f2f4f3;border-radius:5px;padding:5px 7px;font-size:8px}@media (max-width:1100px){.metric-grid{grid-template-columns:repeat(2,1fr)}.overview-grid{grid-template-columns:1fr}.inbox-layout{grid-template-columns:260px 1fr}.contact-panel{display:none}.agent-grid{grid-template-columns:1fr 1fr}}@media (max-width:760px){.shell{display:block}.sidebar{transition:transform .2s;transform:translate(-100%)}.sidebar-open{transform:translate(0)}.backdrop{z-index:19;background:#0e2019aa;border:0;display:block;position:fixed;inset:0}.main-column{width:100%}.topbar{height:60px;padding:0 16px}.menu-button{display:inline-grid}.live{display:none}.search{flex:1;width:auto}.search kbd{display:none}.content{padding:26px 16px 45px}.page-heading{flex-direction:column;align-items:flex-start}.page-heading h1{font-size:28px}.heading-action{width:100%}.metric-grid{grid-template-columns:1fr 1fr}.metric-card{padding:16px}.metric-card>strong{font-size:24px}.distribution{gap:24px;padding:22px 18px}.inbox-layout{height:auto;min-height:0;display:block}.thread-list{border:0;max-height:430px}.chat{border-top:1px solid var(--line);min-height:600px}.agent-grid{grid-template-columns:1fr}.performance-panel{display:none}}@media (max-width:430px){.metric-grid{grid-template-columns:1fr}.distribution{align-items:flex-start}.donut{width:105px;height:105px}.heading-action .button{flex:1;justify-content:center}.audit-head{gap:4px;display:grid}.timeline{padding:0 14px}.event-type{display:none}.timeline li{grid-template-columns:32px 1fr}.chat-header .status{font-size:0}.chat-header .status-dot{width:7px;height:7px}.handoff-banner{flex-wrap:wrap;align-items:flex-start}.handoff-banner button{width:100%}}@media (prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}@media (max-width:620px){.shell .topbar{flex-wrap:wrap;gap:6px;height:auto;min-height:60px;padding:8px 12px}.shell .topbar-context{flex:1 0 calc(100% - 54px)}.shell .topbar>.icon-button,.shell .topbar>.theme-toggle,.shell .topbar>.font-scale-control{flex-shrink:0}}.heading-title{align-items:center;gap:8px;display:flex}.heading-title h1{margin-right:0}.help-tooltip{vertical-align:middle;flex:none;display:inline-flex;position:relative}.help-trigger{color:#53625c;background:#fff;border:1px solid #aeb9b4;border-radius:50%;place-items:center;width:19px;height:19px;padding:0;font-size:11px;font-weight:800;line-height:1;display:inline-grid}.help-trigger:hover,.help-trigger:focus-visible,.help-trigger[aria-expanded=true]{border-color:var(--brand);background:var(--brand-soft);color:var(--brand);outline:0}.help-trigger:focus-visible{box-shadow:0 0 0 3px #176b4d2e}.help-bubble{z-index:80;color:#fff;letter-spacing:0;text-align:left;text-transform:none;background:#102a21;border-radius:8px;width:min(270px,100vw - 32px);padding:10px 12px;font-size:11px;font-weight:450;line-height:1.45;position:absolute;left:50%;transform:translate(-50%);box-shadow:0 8px 28px #091b143d}.help-top{bottom:calc(100% + 9px)}.help-bottom{top:calc(100% + 9px)}.help-top:after,.help-bottom:before{content:"";border:5px solid #0000;margin-left:-5px;position:absolute;left:50%}.help-top:after{border-top-color:#102a21;top:100%}.help-bottom:before{border-bottom-color:#102a21;bottom:100%}.help-label{align-items:center;gap:5px;display:inline-flex}.help-label .help-trigger{width:17px;height:17px;font-size:10px}.inbox-page{position:relative}.inbox-page .page-heading{margin-bottom:13px}.queue-strip{border:1px solid var(--line);color:#64706b;background:#fff;border-radius:9px 9px 0 0;align-items:center;gap:20px;padding:9px 14px;font-size:9px;display:flex}.queue-strip span{align-items:center;gap:6px;display:flex}.queue-strip i{border-radius:50%;width:7px;height:7px}.queue-strip .queue-live{color:#368162;margin-left:auto}.queue-live i{background:#42aa77;box-shadow:0 0 0 3px #e0f3e9}.toast{z-index:30;color:#fff;background:#163d2f;border-radius:8px;align-items:center;gap:8px;padding:10px 12px;font-size:9px;display:flex;position:absolute;top:60px;right:0;box-shadow:0 12px 28px #183c2d33}.toast>span{background:#55af83;border-radius:50%;place-items:center;width:17px;height:17px;display:grid}.toast button{color:#adc7bd;background:0 0;border:0;margin-left:8px;font-size:16px}.inbox-page .inbox-layout{border-radius:0 0 12px 12px;height:calc(100vh - 222px);min-height:650px}.queue-tabs{border-bottom:1px solid var(--line);padding:0 9px;display:flex;overflow:auto}.queue-tabs button{white-space:nowrap;color:#7b8581;background:0 0;border:0;border-bottom:2px solid #0000;padding:9px 7px;font-size:8px}.queue-tabs button.selected{color:var(--brand);border-color:var(--brand);font-weight:700}.queue-tabs b{background:#edf1ef;border-radius:8px;margin-left:3px;padding:1px 4px}.list-section-label{text-transform:uppercase;letter-spacing:.04em;color:#949d99;justify-content:space-between;padding:9px 13px 6px;font-size:7px;display:flex}.empty-list{text-align:center;color:#8a9490;place-items:center;gap:7px;padding:40px 20px;display:grid}.empty-list strong{font-size:10px}.empty-list span{font-size:8px}.more-button{letter-spacing:2px;color:#78827e;background:0 0;border:0}.control-bar{border-bottom:1px solid var(--line);background:#fff;align-items:center;gap:7px;min-height:49px;padding:8px 14px;display:flex}.control-bar>div:first-child{gap:1px;margin-right:auto;display:grid}.control-bar small{color:#8a9490;font-size:7px}.control-bar strong{font-size:9px}.control{background:#fff;border:1px solid #dce2df;border-radius:6px;padding:6px 8px;font-size:8px;font-weight:650}.control:hover{background:#f6f8f7}.primary-control{background:var(--brand);border-color:var(--brand);color:#fff}.lizy-control{color:#256c50;background:#ecf6f1;border-color:#b9ddce}.transfer-wrap{position:relative}.transfer-menu{border:1px solid var(--line);z-index:15;background:#fff;border-radius:8px;width:175px;padding:6px;position:absolute;top:34px;right:0;box-shadow:0 10px 25px #1a302824}.transfer-menu>span{text-transform:uppercase;color:#8a9490;padding:6px 7px;font-size:7px;display:block}.transfer-menu button{text-align:left;background:#fff;border:0;border-radius:5px;justify-content:space-between;width:100%;padding:7px;font-size:8px;display:flex}.transfer-menu button:hover,.transfer-menu button:focus{background:#f1f6f3}.transfer-menu small{color:#7f8a85}.ai-observer{color:#285f4a;background:#edf6f2;border-bottom:1px solid #d1e8de;align-items:center;gap:9px;padding:9px 14px;display:flex}.ai-observer>span{background:#d3eadf;border-radius:7px;place-items:center;width:22px;height:22px;display:grid}.ai-observer p{flex:1;gap:2px;margin:0;display:grid}.ai-observer strong{font-size:9px}.ai-observer small{color:#618172;font-size:8px}.ai-observer>i{font-size:7px;font-style:normal}.day-divider{text-align:center;color:#8d9692;font-size:7px;position:relative}.day-divider:before{content:"";border-top:1px solid #eaedeb;position:absolute;top:50%;left:0;right:0}.day-divider span{background:#fbfcfb;padding:0 8px;position:relative}.audio-message{border:1px solid var(--line);background:#fff;border-radius:11px 11px 11px 3px;align-items:center;gap:9px;max-width:70%;padding:9px 10px;display:flex}.audio-message>button:first-child{background:var(--brand);color:#fff;border:0;border-radius:50%;width:26px;height:26px;font-size:8px}.audio-message>div{display:grid}.waveform{color:#67927f;letter-spacing:1px;white-space:nowrap;font-size:12px}.audio-message span{color:#85908b;font-size:7px}.audio-message .transcript-toggle{color:var(--brand);background:0 0;border:0;font-size:7px;text-decoration:underline}.transcript{background:#f0f4f2;border-left:3px solid #7ca992;border-radius:5px;max-width:72%;padding:9px 11px}.transcript strong{font-size:8px}.transcript p{margin:5px 0;font-size:9px}.transcript small{color:#83908a;font-size:7px}.composer-zone{border-top:1px solid var(--line);background:#fff;padding:0 12px 10px}.compose-tabs{align-items:center;gap:10px;height:34px;display:flex}.compose-tabs button{border:0;border-bottom:2px solid var(--brand);color:var(--brand);background:0 0;align-self:stretch;font-size:8px;font-weight:700}.compose-tabs span{color:#87918d;font-size:7px}.human-composer{border:1px solid var(--line);border-radius:8px;padding:0;display:block}.human-composer textarea{border:0;outline:0;width:100%;height:45px}.compose-tools{border-top:1px solid #eff1f0;align-items:center;gap:5px;padding:5px;display:flex}.compose-tools button{color:#5d6a64;background:#f6f8f7;border:0;border-radius:5px;width:auto;padding:5px 7px;font-size:7px}.compose-tools button.recording{color:#bd3d3d;background:#fdebea}.compose-tools span{color:#929b97;margin-left:auto;font-size:7px}.compose-tools .send-button{background:var(--brand);color:#fff;padding:5px 8px}.compose-tools button:disabled{opacity:.35}.ai-suggestion{background:#f4f8f6;border:1px solid #d6e6df;border-radius:8px;grid-template-columns:1fr auto;gap:6px;margin-top:8px;padding:8px;display:grid}.suggestion-label{grid-column:1/-1;align-items:center;gap:7px;display:flex}.suggestion-label>span{color:var(--brand)}.suggestion-label div{gap:1px;display:grid}.suggestion-label strong{color:#2f6751;font-size:8px}.suggestion-label small{color:#72847c;font-size:7px}.ai-suggestion textarea{resize:none;background:#fff;border:1px solid #dbe5e0;border-radius:6px;height:34px;padding:7px;font-size:8px}.ai-suggestion>button{color:#286449;background:#d9ebe2;border:0;border-radius:6px;padding:0 10px;font-size:8px;font-weight:700}.ai-suggestion>button:disabled{opacity:.45}.ai-summary{color:#326c53;background:#edf6f2;border-radius:7px;gap:7px;padding:9px;display:flex}.ai-summary p,.next-action{margin:0;font-size:8px;line-height:1.5}.next-action{color:#66736d;border-left:2px solid #cbd9d3;padding-left:8px}.contact-panel h4{margin-top:18px}@media (max-width:760px){.queue-strip{white-space:nowrap;border-radius:9px;overflow:auto}.queue-strip .queue-live{display:none}.inbox-page .inbox-layout{height:auto}.control-bar{flex-wrap:wrap}.control-bar>div:first-child{justify-content:space-between;min-width:100%;display:flex}.chat{min-height:730px}.audio-message{max-width:90%}.toast{position:fixed;top:70px;left:12px;right:12px}.composer-zone{z-index:5;position:sticky;bottom:0}.ai-suggestion{grid-template-columns:1fr}.ai-suggestion>button{padding:7px}.contact-panel{display:none}}.channel-overview{justify-content:space-between;align-items:center;gap:20px;margin-bottom:15px;padding:16px 20px;display:flex}.channel-overview>div{align-items:center;gap:10px;display:flex}.channel-overview-icon{background:var(--brand-soft);width:35px;height:35px;color:var(--brand);border-radius:9px;place-items:center;display:grid}.channel-overview p{gap:3px;margin:0;display:grid}.channel-overview strong{font-size:10px}.channel-overview small{color:#7e8984;font-size:8px}.channel-pills{flex-wrap:wrap;justify-content:flex-end}.channel-pills span,.agent-channels span{color:#7b8581;background:#f3f5f4;border-radius:20px;padding:5px 7px;font-size:7px}.channel-pills span.connected{color:#327456;background:#eaf4ef}.channel-pills b{margin-left:2px;font-size:7px}.agent-channels{flex-wrap:wrap;gap:5px;margin:-10px 0 15px;display:flex}.agent-card footer .internal-link{color:var(--brand);background:0 0;border:0;padding:0;font-size:8px;font-weight:700}.modal-layer{z-index:50;place-items:center;padding:24px;display:grid;position:fixed;inset:0}.modal-scrim{-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#0e241caa;border:0;position:absolute;inset:0}.setup-modal{background:#fff;border-radius:15px;width:min(820px,96vw);max-height:92vh;position:relative;overflow:auto;box-shadow:0 25px 80px #081a13aa}.setup-modal>header{justify-content:space-between;align-items:flex-start;padding:22px 25px 14px;display:flex}.setup-modal>header h2{margin:5px 0;font-family:Georgia,serif;font-size:23px;font-weight:500}.setup-modal>header button,.internal-drawer>header>button{background:#f2f4f3;border:0;border-radius:50%;width:29px;height:29px;font-size:17px}.setup-progress{gap:5px;padding:0 25px 18px;display:flex}.setup-progress i{background:#e9ecea;border-radius:4px;flex:1;height:3px}.setup-progress i.done{background:var(--brand)}.setup-body{min-height:370px;padding:5px 25px 23px}.field-label,.choice-fieldset legend{margin:10px 0 7px;font-size:9px;font-weight:700;display:block}.text-field{resize:vertical;background:#fff;border:1px solid #dfe4e1;border-radius:7px;width:100%;padding:9px;font-size:9px}.text-field:focus{outline-offset:1px;outline:2px solid #a8d4c2}.choice-fieldset{border:0;margin:19px 0;padding:0}.purpose-grid{grid-template-columns:repeat(3,1fr);gap:9px;display:grid}.purpose-grid label,.audience-choice label{border:1px solid var(--line);cursor:pointer;border-radius:9px;gap:5px;padding:13px;display:grid}.purpose-grid label.chosen,.audience-choice label.chosen{background:#f0f7f4;border-color:#61a68a;box-shadow:0 0 0 1px #61a68a}.purpose-grid input,.audience-choice input{opacity:0;position:absolute}.purpose-grid label>span{width:27px;height:27px;color:var(--brand);background:#edf3f0;border-radius:7px;place-items:center;font-weight:800;display:grid}.purpose-grid strong,.audience-choice strong{font-size:10px}.purpose-grid small,.audience-choice small,.choice-fieldset>small{color:#7e8984;font-size:8px;line-height:1.45}.audience-choice{grid-template-columns:1fr 1fr;gap:9px;display:grid}.widget-config{grid-template-columns:1fr 1fr;gap:22px;display:grid}.widget-config .choice-fieldset:first-child{margin-top:0}.color-field{align-items:center;gap:9px;font-size:9px;display:flex}.color-field input{background:0 0;border:0;width:34px;height:34px;padding:0}.color-field code{color:#66736d}.security-note{color:#2c6b50;background:#edf6f2;border-radius:8px;gap:8px;margin-top:10px;padding:10px;display:flex}.security-note p{gap:3px;margin:0;display:grid}.security-note strong{font-size:8px}.security-note span{font-size:7px}.widget-preview>span{letter-spacing:.1em;color:#87918d;margin-bottom:7px;font-size:7px;display:block}.fake-site{border:1px solid var(--line);background:#f3f5f4;border-radius:10px;height:330px;padding:15px;position:relative;overflow:hidden}.fake-nav{background:#e2e7e4;border-radius:4px;width:100%;height:22px}.fake-lines{gap:7px;margin-top:25px;display:grid}.fake-lines i{background:#e3e8e5;border-radius:4px;height:8px;display:block}.fake-lines i:first-child{width:63%}.fake-lines i:nth-child(2){width:85%}.fake-lines i:nth-child(3){width:48%}.fake-site>button{background:var(--preview-color);color:#fff;border:0;border-radius:50%;width:39px;height:39px;position:absolute;bottom:13px;right:14px}.widget-bubble{background:#fff;border-radius:10px;width:205px;position:absolute;bottom:61px;right:14px;overflow:hidden;box-shadow:0 10px 30px #1b342a2c}.widget-bubble header{background:var(--preview-color);color:#fff;align-items:center;gap:7px;padding:10px;display:flex}.widget-bubble header>b{font-size:16px}.widget-bubble header p{margin:0;display:grid}.widget-bubble strong{font-size:9px}.widget-bubble small{opacity:.8;font-size:7px}.widget-bubble>div{height:95px;padding:10px}.widget-bubble>div p{background:#edf3f0;border-radius:8px;margin:0;padding:8px;font-size:8px;line-height:1.4}.widget-bubble footer{border-top:1px solid var(--line);color:#919a96;padding:9px;font-size:7px}.widget-bubble footer b{float:right;color:var(--preview-color)}.review-grid{grid-template-columns:1fr 1fr;gap:8px;display:grid}.review-grid>div{background:#f6f8f7;border-radius:8px;gap:4px;padding:11px;display:grid}.review-grid span{color:#7f8a85;font-size:7px}.review-grid strong{font-size:10px}.snippet-block{border:1px solid #dce4e0;border-radius:9px;margin-top:15px;overflow:hidden}.snippet-block>div{justify-content:space-between;align-items:center;padding:11px;display:flex}.snippet-block p{gap:2px;margin:0;display:grid}.snippet-block strong{font-size:9px}.snippet-block small{color:#7e8984;font-size:7px}.snippet-block button{border:1px solid var(--line);background:#fff;border-radius:6px;padding:6px 8px;font-size:8px}.snippet-block pre{color:#cfe4da;background:#102a21;margin:0;padding:14px;font-size:9px;line-height:1.6;overflow:auto}.origin-summary{color:#2d6a50;background:#edf6f2;border-radius:8px;align-items:center;gap:9px;margin-top:10px;padding:10px;display:flex}.origin-summary p{gap:2px;margin:0;display:grid}.origin-summary strong,.origin-summary span{font-size:8px}.confirm-check{align-items:center;gap:7px;margin-top:13px;font-size:8px;display:flex}.setup-actions{border-top:1px solid var(--line);background:#fff;justify-content:space-between;padding:13px 25px;display:flex;position:sticky;bottom:0}.internal-drawer{z-index:55;background:#fff;flex-direction:column;width:min(410px,100vw);display:flex;position:fixed;inset:0 0 0 auto;box-shadow:-15px 0 50px #0c241a34}.internal-drawer>header{border-bottom:1px solid var(--line);color:#fff;background:#12352a;align-items:center;gap:10px;padding:19px;display:flex}.internal-drawer>header>span{background:#275343;border-radius:8px;place-items:center;width:32px;height:32px;display:grid}.internal-drawer>header>div{flex:1}.internal-drawer h2{margin:0 0 3px;font-size:11px}.internal-drawer header p{color:#a9c2b8;margin:0;font-size:8px}.internal-drawer>header>button{color:#fff;background:#264a3d}.internal-chat{background:#f7f9f8;flex-direction:column;flex:1;gap:12px;padding:20px;display:flex;overflow:auto}.internal-message{border-radius:9px;max-width:83%;padding:10px 11px;font-size:9px}.internal-message strong{color:#397158;font-size:8px}.internal-message p{margin:4px 0;line-height:1.5}.internal-message time{color:#89938e;font-size:7px}.lizy-message{background:#e9f3ee;border-bottom-left-radius:2px}.team-message{border:1px solid var(--line);background:#fff;border-bottom-right-radius:2px;align-self:flex-end}.internal-compose{border-top:1px solid var(--line);grid-template-columns:1fr auto;gap:7px;padding:14px;display:grid}.internal-compose label{grid-column:1/-1;font-size:8px;font-weight:700}.internal-compose textarea{border:1px solid var(--line);resize:none;border-radius:7px;height:55px;padding:8px;font-size:9px}.internal-compose button{background:var(--brand);color:#fff;border:0;border-radius:7px;align-items:center;gap:5px;padding:0 11px;font-size:8px;display:flex}.internal-compose button:disabled{opacity:.4}@media (max-width:760px){.channel-overview{flex-direction:column;align-items:flex-start}.channel-pills{justify-content:flex-start}.purpose-grid,.audience-choice,.widget-config{grid-template-columns:1fr}.setup-modal{max-height:95vh}.setup-body{padding:5px 17px 20px}.setup-modal>header,.setup-actions{padding-left:17px;padding-right:17px}.widget-preview{display:none}.review-grid{grid-template-columns:1fr}.snippet-block>div{align-items:flex-start;gap:10px}.snippet-block pre{font-size:8px}}.org-channel-summary{grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:14px;display:grid}.org-channel-summary article{align-items:center;gap:10px;padding:14px;display:flex}.org-channel-summary article>span{background:var(--brand-soft);width:31px;height:31px;color:var(--brand);border-radius:8px;place-items:center;display:grid}.org-channel-summary article>div{gap:3px;display:grid}.org-channel-summary strong{font-size:9px}.org-channel-summary small{color:#84908a;font-size:7px}.endpoint-count{color:#327258;background:#edf6f2;border-radius:20px;padding:5px 7px;font-size:8px}@media (max-width:760px){.org-channel-summary{grid-template-columns:1fr}}.internal-shortcuts{border-bottom:1px solid var(--line);gap:6px;padding:9px 12px;display:flex;overflow:auto}.internal-shortcuts button{white-space:nowrap;color:#346b54;background:#f7f9f8;border:1px solid #dce4e0;border-radius:20px;padding:6px 8px;font-size:7px}.internal-date{text-align:center;color:#87918d;font-size:7px}.internal-date span{background:#edf1ef;border-radius:20px;padding:4px 8px}.action-trace{background:#fff;border:1px solid #dce5e0;border-radius:9px;overflow:hidden}.action-trace header{border-bottom:1px solid var(--line);align-items:center;gap:7px;padding:9px;display:flex}.action-trace header>span{color:#287054;background:#e1f2e9;border-radius:50%;place-items:center;width:21px;height:21px;display:grid}.action-trace header div{gap:2px;display:grid}.action-trace strong{font-size:8px}.action-trace small{color:#85908a;font-size:7px}.action-trace ol{margin:0;padding:0;list-style:none}.action-trace li{grid-template-columns:20px 1fr auto;align-items:center;gap:6px;padding:8px 9px;display:grid}.action-trace li>i{background:#f0f3f1;border-radius:5px;place-items:center;width:18px;height:18px;font-size:7px;font-style:normal;display:grid}.action-trace li p{gap:2px;margin:0;display:grid}.action-trace li>b{color:#39805f;font-size:7px}.deliverable{max-width:95%}.deliverable pre{white-space:pre-wrap;color:#d9e8e1;background:#112b22;border-radius:6px;padding:8px;font-size:7px;line-height:1.5;overflow:auto}.deliverable button,.inline-action{color:#2e6c51;background:#f7fbf9;border:1px solid #bcd6ca;border-radius:5px;padding:5px 7px;font-size:7px}.inline-action{margin-top:7px;display:block}.report-card{box-shadow:var(--shadow);background:#fff;border:1px solid #cfded7;border-radius:9px;padding:11px}.report-card header{justify-content:space-between;display:flex}.report-card header span,.report-card header b{color:#65736d;font-size:7px}.report-card h3{margin:12px 0;font-family:Georgia,serif;font-size:15px}.report-card>div{grid-template-columns:repeat(3,1fr);gap:5px;display:grid}.report-card>div p{background:#f4f7f5;border-radius:5px;margin:0;padding:7px;display:grid}.report-card>div strong{font-size:11px}.report-card>div small{color:#7d8983;font-size:6px}.report-card ul{padding-left:16px;font-size:7px;line-height:1.7}.report-card footer{border-top:1px solid var(--line);color:#87918d;padding-top:7px;font-size:6px}.internal-compose>small{color:#8a9490;grid-column:1/-1;font-size:7px}.approval-section{margin-bottom:15px}.section-title{justify-content:space-between;align-items:center;margin-bottom:10px;display:flex}.section-title>div{align-items:center;gap:8px;display:flex}.section-title>div>div{gap:2px;display:grid}.section-title h2{margin:0;font-size:13px}.section-title small{color:#7e8984;font-size:8px}.section-title>b{color:#976015;background:#fff0d7;border-radius:20px;padding:5px 8px;font-size:8px}.approval-mark{color:#a16816;background:#fff0d7;border-radius:8px;place-items:center;width:29px;height:29px;font-weight:800;display:grid}.approval-grid{grid-template-columns:1fr 1fr;gap:12px;display:grid}.approval-card{min-height:200px;box-shadow:var(--shadow);background:#fff;border:1px solid #edd6ad;border-radius:11px;padding:15px}.approval-card header{align-items:center;gap:8px;display:flex}.approval-card header>span{color:#8b691f;background:#fff1d7;border-radius:7px;place-items:center;width:27px;height:27px;display:grid}.approval-card header p{flex:1;gap:2px;margin:0;display:grid}.approval-card header strong{font-size:9px}.approval-card header small{color:#86908b;font-size:7px}.approval-card header i{color:#946119;background:#fff0d6;border-radius:12px;padding:4px 6px;font-size:7px;font-style:normal}.approval-card h3{margin:15px 0 5px;font-size:12px}.approval-card>p{color:#6f7b75;font-size:8px}.risk-note{color:#756548;background:#f8f6f1;border-radius:6px;align-items:center;gap:6px;padding:8px;font-size:7px;display:flex}.approval-card footer{justify-content:flex-end;gap:7px;margin-top:13px;display:flex}.approval-card footer button{border:1px solid var(--line);background:#fff;border-radius:6px;padding:6px 9px;font-size:8px}.approval-card footer .approve{background:var(--brand);border-color:var(--brand);color:#fff}.decision-result{align-content:center;place-items:center;gap:6px;height:168px;display:grid}.decision-result>span{color:#277253;background:#e4f2eb;border-radius:50%;place-items:center;width:34px;height:34px;font-size:17px;display:grid}.decision-result strong{font-size:11px}.decision-result small{color:#85908a;font-size:7px}.decision-result.rejected>span{color:#a45145;background:#f3e9e7}.tool-history{margin-bottom:15px;overflow:hidden}.audit-head>div{gap:3px;display:grid}.audit-head small{color:#86908b;font-size:8px}.tool-event-list article{border-bottom:1px solid var(--line);grid-template-columns:34px 1fr auto 75px;align-items:center;gap:11px;padding:13px 18px;display:grid}.tool-event-list article:last-child{border:0}.tool-icon{color:#326f56;background:#e8f2ed;border-radius:8px;place-items:center;width:31px;height:31px;font-size:8px;font-weight:700;display:grid}.tool-1{color:#566c9b;background:#e9edf7}.tool-2{color:#99641b;background:#fff0da}.tool-event-list article>div{gap:3px;display:grid}.tool-event-list strong{font-size:9px}.tool-event-list p{color:#6f7a75;margin:0;font-size:8px}.tool-event-list small,.tool-event-list time{color:#8c9691;font-size:7px}.tool-result{color:#36795a;align-items:center;gap:5px;font-size:7px;display:flex}.tool-result i{background:#45a878;border-radius:50%;width:6px;height:6px}.tool-result.pending{color:#9a651c}.tool-result.pending i{background:#e0a446}.tool-event-list time{text-align:right}@media (max-width:760px){.approval-grid{grid-template-columns:1fr}.tool-event-list article{grid-template-columns:30px 1fr auto}.tool-event-list time{display:none}.section-title,.section-title>div{align-items:flex-start}}.organization-source-badge{border:1px solid var(--border);border-left:3px solid var(--primary);background:var(--surface);white-space:nowrap;border-radius:.45rem;flex-direction:column;gap:.1rem;padding:.3rem .55rem;font-weight:700;display:inline-flex}.organization-source-badge small{color:var(--text-muted);font-size:.68rem;font-weight:500}.org-picker.consolidated{border-color:var(--primary);background:color-mix(in srgb,var(--primary) 10%,var(--surface))}.inbox-command{grid-template-columns:auto 1fr;align-items:stretch;gap:14px;margin-bottom:14px;display:grid}.inbox-view-switch{border:1px solid var(--line);background:var(--surface);box-shadow:var(--shadow);border-radius:12px;grid-template-columns:1fr 1fr;padding:4px;display:grid}.inbox-view-switch button{min-width:118px;color:var(--muted);text-align:left;background:0 0;border:0;border-radius:9px;padding:9px 12px}.inbox-view-switch button[aria-selected=true]{background:var(--brand);color:#fff;box-shadow:0 5px 16px color-mix(in srgb,var(--brand) 28%,transparent)}.inbox-view-switch strong,.inbox-view-switch span{display:block}.inbox-view-switch strong{font-size:var(--text-control);font-weight:750}.inbox-view-switch span{font-size:var(--text-meta);opacity:.9;margin-top:2px;line-height:1.35}.queue-cards{grid-template-columns:repeat(5,minmax(112px,1fr));gap:8px;display:grid}.queue-card{border:1px solid var(--line);background:var(--surface);color:var(--ink);text-align:left;box-shadow:var(--shadow);border-radius:11px;grid-template-columns:9px 1fr auto;align-items:center;gap:7px;padding:10px;display:grid}.queue-card:hover,.queue-card[aria-pressed=true]{border-color:var(--queue);background:color-mix(in srgb,var(--queue) 10%,var(--surface));transform:translateY(-1px)}.queue-card[aria-pressed=true]{box-shadow:inset 0 0 0 1px var(--queue),var(--shadow)}.queue-card i{background:var(--queue);width:8px;height:8px;box-shadow:0 0 0 3px color-mix(in srgb,var(--queue) 15%,transparent);border-radius:50%}.queue-card span{font-size:var(--text-meta);font-weight:700;line-height:1.3}.queue-card strong{font-size:1.5rem;line-height:1.05}.queue-all{--queue:#66829f}.queue-waiting{--queue:#e39728}.queue-ai{--queue:#8569dc}.queue-mine{--queue:#159bd1}.queue-unassigned{--queue:#de6573}.thread-copy p{white-space:normal;align-items:center;gap:5px;margin-top:7px;display:flex;overflow:visible}.service-badge,.status-badge,.kind-badge{width:max-content;font-size:var(--text-badge);white-space:nowrap;border-radius:20px;align-items:center;padding:3px 9px;font-weight:750;line-height:1.45;display:inline-flex}.service-ai{color:#6449be;background:#eee9ff}.service-waiting{color:#9a5d08;background:#fff0d8}.service-mine{color:#0879a9;background:#dff4fc}.service-human{color:#237153;background:#e2f4ec}.service-closed{background:var(--surface-soft);color:var(--muted)}.status-badge{background:var(--surface-soft);color:var(--muted);border:1px solid var(--line)}.status-open{color:#167051}.status-pending{color:#9a5d08}.status-closed,.status-resolved{color:#67727d}.message-content{white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;font-size:var(--text-body);line-height:1.55}.contact-directory{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;display:grid}.contact-directory article{border:1px solid var(--line);background:var(--surface);box-shadow:var(--shadow);border-radius:12px;grid-template-columns:auto 1fr auto auto;align-items:center;gap:12px;padding:14px;display:grid}.contact-directory article>div{gap:3px;min-width:0;display:grid}.contact-directory article>div strong{font-size:var(--text-name);text-overflow:ellipsis;overflow:hidden}.contact-directory article>div small{font-size:var(--text-meta);color:var(--muted);line-height:1.45}.inbox-page .inbox-layout{min-height:520px}.thread-list,.messages,.contact-panel{overscroll-behavior:auto;scrollbar-gutter:stable}.thread-item{min-height:92px}.chat,.thread-list,.contact-panel{min-height:0}.contact-panel dd{overflow-wrap:anywhere}.org-picker{min-height:68px;position:relative;overflow:hidden;border-radius:12px!important;grid-template-columns:auto 1fr auto!important;padding:10px!important;display:grid!important}.org-picker>span:nth-child(2){min-width:0}.org-picker>span:nth-child(2) strong,.org-picker>span:nth-child(2) small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.org-picker select{cursor:pointer;opacity:0!important;width:100%!important;height:100%!important;position:absolute!important;inset:0!important}.org-picker:after{content:"⌄";color:#c9d6e7;pointer-events:none;background:#263b5c;border-radius:7px;place-items:center;width:24px;height:24px;font-size:14px;display:grid}@media (max-width:1250px){.inbox-command{grid-template-columns:1fr}.queue-cards{grid-template-columns:repeat(5,1fr)}.inbox-page .inbox-layout{grid-template-columns:260px minmax(360px,1fr)}.contact-panel{display:none}}@media (max-width:850px){.queue-cards{padding-bottom:4px;display:flex;overflow-x:auto}.queue-card{min-width:145px}.contact-directory{grid-template-columns:1fr}.inbox-page .inbox-layout{max-height:none}}@media (max-width:560px){.inbox-view-switch{width:100%}.inbox-view-switch button{min-width:0}.contact-directory article{grid-template-columns:auto 1fr}.contact-directory article>.service-badge,.contact-directory article>.button{grid-column:2}.inbox-page .filter-panel{grid-template-columns:1fr}.inbox-page .filter-search,.inbox-page .clear-filters{grid-column:auto}}.channel-cards{grid-template-columns:repeat(6,minmax(110px,1fr));gap:8px;margin:0 0 12px;display:grid}.channel-card{--channel:#66829f;border:1px solid var(--line);background:var(--surface);min-width:0;color:var(--ink);text-align:left;border-radius:11px;align-items:center;gap:9px;padding:9px 10px;display:flex}.channel-card>span{background:color-mix(in srgb,var(--channel) 15%,var(--surface));width:28px;height:28px;color:var(--channel);border-radius:9px;flex:0 0 28px;place-items:center;font-size:14px;font-weight:800;display:grid}.channel-card>div{gap:2px;min-width:0;display:grid}.channel-card strong{white-space:nowrap;font-size:9px}.channel-card small{color:var(--muted);font-size:7px}.channel-card:hover,.channel-card[aria-pressed=true]{border-color:var(--channel);background:color-mix(in srgb,var(--channel) 8%,var(--surface))}.channel-card[aria-pressed=true]{box-shadow:inset 0 0 0 1px var(--channel)}.channel-whatsapp{--channel:#20a968}.channel-email{--channel:#397dcc}.channel-telegram{--channel:#229ed9}.channel-instagram{--channel:#c5488d}.channel-webchat{--channel:#7559cf}.channel-badge{--channel:#66829f;background:color-mix(in srgb,var(--channel) 14%,var(--surface));width:max-content;color:var(--channel);white-space:nowrap;border-radius:20px;align-items:center;gap:4px;padding:3px 7px;font-size:7px;font-weight:800;display:inline-flex}.thread-context,.contact-channels{flex-wrap:wrap;align-items:center;gap:5px;margin-top:6px;justify-content:flex-start!important;display:flex!important}.organization-mini{background:var(--surface-soft);min-width:0;max-width:120px;color:var(--muted);text-overflow:ellipsis;white-space:nowrap;border-radius:20px;padding:3px 7px;font-size:7px;font-weight:700;display:inline-flex;overflow:hidden}.chat-header p{align-items:center;gap:5px;display:flex}.contact-directory .channel-badge{margin-top:4px}@media (max-width:1100px){.channel-cards{padding-bottom:4px;display:flex;overflow-x:auto}.channel-card{min-width:130px}}@media (max-width:560px){.channel-cards{margin-inline:-2px}}.organization-switcher{position:relative}.organization-switcher .org-picker{min-height:72px;position:relative;box-shadow:0 10px 24px #071a1426;background:linear-gradient(135deg,#183b30,#153329)!important;border:1px solid #3c5d51!important;grid-template-columns:auto minmax(0,1fr) auto!important;display:grid!important;overflow:visible!important}.organization-switcher .org-picker:hover,.organization-switcher .org-picker[aria-expanded=true]{border-color:var(--lime)!important;background:linear-gradient(135deg,#1d4839,#18392f)!important}.organization-switcher .org-picker:after{content:none}.organization-switcher .org-picker strong{color:#fff;font-size:12px}.organization-switcher .org-picker small{color:#9bb8ad;font-size:9px}.organization-switcher .org-avatar{color:#11372b;background:linear-gradient(135deg,#c8ff55,#67dbb0);font-size:10px}.org-picker-action{color:#d6e9e1;background:#ffffff12;border-radius:8px;place-items:center;width:27px;height:27px;transition:transform .18s;display:grid!important}.org-picker[aria-expanded=true] .org-picker-action{transform:rotate(90deg)}.organization-menu{z-index:80;border:1px solid color-mix(in srgb,var(--brand) 35%,var(--line));background:var(--surface);width:320px;max-width:calc(100vw - 32px);color:var(--ink);border-radius:15px;padding:10px;position:absolute;top:calc(100% + 8px);left:0;box-shadow:0 20px 48px #06171359}.organization-menu header{gap:3px;padding:7px 8px 10px;display:grid}.organization-menu header strong{font-size:12px}.organization-menu header small{color:var(--muted);font-size:9px}.organization-menu>div{gap:6px;display:grid}.organization-option{border:1px solid var(--line);background:var(--surface);width:100%;color:var(--ink);text-align:left;border-radius:11px;grid-template-columns:36px minmax(0,1fr) 14px;align-items:center;gap:10px;padding:10px;display:grid}.organization-option:hover{border-color:color-mix(in srgb,var(--brand) 60%,var(--line));background:color-mix(in srgb,var(--brand) 6%,var(--surface))}.organization-option.selected{border-color:var(--brand);background:color-mix(in srgb,var(--brand) 10%,var(--surface));box-shadow:inset 3px 0 var(--brand)}.organization-option>span{background:color-mix(in srgb,var(--brand) 15%,var(--surface));width:36px;height:36px;color:var(--brand);border-radius:10px;place-items:center;font-size:10px;font-weight:850;display:grid}.organization-option>div{gap:2px;min-width:0;display:grid}.organization-option strong{text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.organization-option small{color:var(--muted);font-size:8px}.organization-option i{border:2px solid var(--line);border-radius:50%;width:10px;height:10px}.organization-option.selected i{border:3px solid var(--surface);background:var(--brand);box-shadow:0 0 0 2px var(--brand)}.organization-option.consolidated-option>span{color:#6457bf;background:linear-gradient(135deg,#e8e4ff,#dceffa)}.organization-menu footer{background:var(--surface-soft);color:var(--muted);border-radius:8px;align-items:center;gap:6px;margin-top:8px;padding:8px;font-size:8px;display:flex}.channel-cards{gap:10px;margin-bottom:16px}.channel-card{min-height:62px;box-shadow:0 5px 14px color-mix(in srgb,var(--channel) 8%,transparent);border-radius:14px;padding:11px 12px;position:relative;overflow:hidden}.channel-card:after{content:"";background:var(--channel);opacity:.35;height:3px;position:absolute;inset:auto 0 0}.channel-card[aria-pressed=true]{box-shadow:0 9px 22px color-mix(in srgb,var(--channel) 18%,transparent);transform:translateY(-2px)}.channel-card[aria-pressed=true]:after{opacity:1;height:4px}.channel-card>span{border-radius:11px;flex-basis:34px;width:34px;height:34px;font-size:16px}.channel-card strong{font-size:10px}.channel-card small{font-size:8px}@media (max-width:760px){.organization-menu{width:auto;position:fixed;top:90px;left:16px;right:16px}.channel-card{min-width:148px}}.urgency-command{background:linear-gradient(115deg,color-mix(in srgb,#df4455 17%,var(--surface)),color-mix(in srgb,#f2a33a 10%,var(--surface)));width:100%;color:var(--ink);text-align:left;border:1px solid #eb6674;border-radius:14px;grid-template-rows:auto auto;grid-template-columns:40px minmax(0,1fr) auto;align-items:center;gap:2px 12px;margin:0 0 14px;padding:14px 18px;display:grid;box-shadow:0 8px 24px #df44551a}.urgency-command:hover,.urgency-command[aria-pressed=true]{border-color:#df4455;box-shadow:inset 0 0 0 1px #df4455,0 9px 28px #df44552e}.urgency-command>span:nth-child(2){gap:3px;display:grid}.urgency-command strong{font-size:12px}.urgency-command small{color:var(--muted);font-size:8px;line-height:1.4}.urgency-command b{color:#df4455;grid-area:1/3/3;font-size:28px}.urgency-command em{color:#b43947;grid-column:2;font-size:7px;font-style:normal;font-weight:750}.urgency-pulse{color:#fff;background:#df4455;border-radius:12px;grid-row:1/3;place-items:center;width:38px;height:38px;font-size:19px;font-weight:900;display:grid;box-shadow:0 0 0 5px #df445524}.urgency-button{white-space:nowrap;color:#c33546!important;border-color:#df4455!important}.urgency-banner{background:color-mix(in srgb,#e39728 12%,var(--surface));color:var(--ink);border:1px solid #e39728;border-radius:10px;gap:4px;margin:10px 14px 0;padding:10px 12px;display:grid}.urgency-banner strong{font-size:9px}.urgency-banner span,.urgency-banner small{font-size:8px;line-height:1.4}.urgency-banner small{color:var(--muted)}.urgency-banner.priority-critical{background:color-mix(in srgb,#df4455 14%,var(--surface));border-color:#df4455}.customer360-trigger{background:color-mix(in srgb,#7559cf 12%,var(--surface));width:100%;color:var(--ink);text-align:left;border:1px solid #7559cf;border-radius:11px;grid-template-columns:30px 1fr;gap:2px 8px;margin:0 0 12px;padding:11px;display:grid}.customer360-trigger>span{color:#7559cf;grid-row:1/3;place-items:center;display:grid}.customer360-trigger strong{font-size:9px}.customer360-trigger small{color:var(--muted);font-size:7px}.customer360-card{border:1px solid var(--line);background:var(--surface-soft);border-radius:11px;gap:8px;margin-bottom:12px;padding:10px;display:grid}.customer360-card p{gap:3px;margin:0;display:grid}.customer360-card p strong{font-size:8px}.customer360-card p small,.customer360-empty{color:var(--muted);font-size:7px;line-height:1.4}.customer360-card ul{gap:5px;margin:0;padding:0;list-style:none;display:grid}.customer360-card li{align-items:center;gap:6px;min-width:0;display:flex}.customer360-card li b{text-overflow:ellipsis;font-size:7px;overflow:hidden}.customer360-card>button{border:0;border-top:1px solid var(--line);color:var(--ink);background:0 0;justify-content:space-between;padding:6px 0 0;font-size:7px;display:flex}.queue-urgent{--queue:#df4455}@media (max-width:600px){.urgency-command{grid-template-columns:36px 1fr auto;padding:12px}.urgency-command small{display:none}}.inbox-command-center{border:1px solid color-mix(in srgb,var(--brand) 30%,var(--line));background:linear-gradient(145deg,color-mix(in srgb,var(--brand) 7%,var(--surface)),var(--surface));border-radius:18px;margin:0 0 16px;overflow:hidden;box-shadow:0 14px 36px #06111f24}.command-center-heading{justify-content:space-between;align-items:center;gap:18px;padding:16px 18px;display:flex}.command-center-heading>div{gap:3px;display:grid}.command-center-heading>div>span{letter-spacing:.14em;color:var(--brand);font-size:8px;font-weight:850}.command-center-heading>div>strong{font-size:17px;line-height:1.15}.command-center-heading>div>small{color:var(--muted);font-size:9px}.command-center-heading>button{border:1px solid var(--line);background:var(--surface-soft);min-height:40px;color:var(--ink);border-radius:12px;align-items:center;gap:9px;padding:9px 13px;font-weight:750;display:flex}.command-center-heading>button:hover{border-color:var(--brand);background:color-mix(in srgb,var(--brand) 10%,var(--surface))}.command-center-heading>button b{font-size:18px;line-height:1;transition:transform .2s}.inbox-command-center.expanded .command-center-heading>button b{transform:rotate(180deg)}.inbox-summary-content{padding:0 18px 18px}.inbox-summary-content[hidden]{display:none}.inbox-command-center .inbox-command{grid-template-columns:minmax(220px,.8fr) minmax(0,2.2fr);margin-bottom:12px}.inbox-command-center .inbox-view-switch{border-radius:15px;padding:6px}.inbox-command-center .inbox-view-switch button{padding:13px 14px}.inbox-command-center .inbox-view-switch strong{font-size:13px}.inbox-command-center .inbox-view-switch span{font-size:9px}.inbox-command-center .queue-cards{gap:10px}.inbox-command-center .queue-card{background:linear-gradient(145deg,color-mix(in srgb,var(--queue) 14%,var(--surface)),var(--surface));min-height:100px;box-shadow:0 8px 20px color-mix(in srgb,var(--queue) 12%,transparent);border-width:1px;border-radius:15px;grid-template-rows:auto auto auto;grid-template-columns:12px 1fr;padding:14px;position:relative;overflow:hidden}.inbox-command-center .queue-card:after{content:"";background:var(--queue);height:5px;position:absolute;inset:auto 0 0}.inbox-command-center .queue-card i{grid-row:1;width:11px;height:11px}.inbox-command-center .queue-card span{grid-row:1;font-size:9px}.inbox-command-center .queue-card strong{color:var(--queue);letter-spacing:-.04em;grid-area:2/1/auto/3;font-size:32px;line-height:1}.inbox-command-center .queue-card small{color:var(--muted);grid-area:3/1/auto/3;font-size:8px}.inbox-command-center .queue-card:hover,.inbox-command-center .queue-card[aria-pressed=true]{box-shadow:0 14px 30px color-mix(in srgb,var(--queue) 22%,transparent);transform:translateY(-3px)}.inbox-command-center .channel-cards{gap:10px;margin:0}.inbox-command-center .channel-card{min-height:78px;padding:13px 14px}.inbox-command-center .channel-card>span{flex-basis:42px;width:42px;height:42px;font-size:19px}.inbox-command-center .channel-card strong{font-size:11px}.inbox-command-center .channel-card small{font-size:8px}.inbox-command-center .channel-card small b{color:var(--channel);font-size:13px}.result-summary:focus{outline:3px solid color-mix(in srgb,var(--brand) 45%,transparent);outline-offset:7px;border-radius:5px}.queue-card.has-news:before,.urgency-command.has-news:before{content:"NOVO";z-index:1;background:var(--queue,#df4455);color:#fff;letter-spacing:.08em;border-radius:999px;padding:3px 6px;font-size:6px;font-weight:900;position:absolute;top:7px;right:7px}.urgency-command.has-news{position:relative}.urgency-command.has-news:before{background:#df4455}@keyframes inbox-real-news{50%{filter:brightness(1.16);box-shadow:0 0 0 5px color-mix(in srgb,var(--queue,#df4455) 18%,transparent)}}@media (prefers-reduced-motion:reduce){.queue-card.has-news,.urgency-command.has-news{animation:none}.inbox-command-center *{scroll-behavior:auto!important;transition:none!important}}@media (max-width:1250px){.inbox-command-center .inbox-command{grid-template-columns:1fr}.inbox-command-center .queue-card{min-width:150px}}@media (max-width:700px){.command-center-heading{align-items:flex-start}.command-center-heading>div>small,.command-center-heading>button span{display:none}.inbox-summary-content{padding-inline:12px}.inbox-command-center .queue-cards{display:flex;overflow-x:auto}.inbox-command-center .queue-card{min-width:165px}.inbox-command-center .channel-cards{display:flex;overflow-x:auto}}.conversation-actions{align-items:center;gap:7px;position:relative;flex:0 auto!important;display:flex!important}.action-tip{display:inline-flex;position:relative}.action-tip>[role=tooltip]{z-index:30;border:1px solid color-mix(in srgb,var(--brand) 30%,var(--line));background:var(--surface-raised);width:240px;color:var(--ink);opacity:0;visibility:hidden;pointer-events:none;border-radius:9px;padding:10px 11px;font-size:9px;font-weight:500;line-height:1.45;transition:opacity .12s,transform .12s;position:absolute;top:calc(100% + 9px);left:50%;transform:translate(-50%,-3px);box-shadow:0 12px 35px #02091445}.action-tip:hover>[role=tooltip],.action-tip:focus-within>[role=tooltip]{opacity:1;visibility:visible;transform:translate(-50%)}.return-ai-button{color:#7559cf!important}.transfer-popover{z-index:25;border:1px solid var(--line);background:var(--surface-raised);border-radius:11px;width:310px;padding:13px;position:absolute;top:calc(100% + 8px);right:0;box-shadow:0 18px 50px #02091455;gap:8px!important;display:grid!important}.transfer-popover strong{font-size:11px}.transfer-popover small{color:var(--muted);font-size:8px}.transfer-popover select{border:1px solid var(--line);background:var(--surface-soft);border-radius:8px;width:100%;padding:9px}.transfer-popover>div{justify-content:flex-end;gap:7px;display:flex!important}.transfer-popover .button{min-height:34px}@media (max-width:1000px){.chat-header{flex-wrap:wrap;height:auto}.conversation-actions{order:3;width:100%;flex-wrap:wrap!important}.transfer-popover{left:0;right:auto}.action-tip>[role=tooltip]{left:0;transform:translateY(-3px)}.action-tip:hover>[role=tooltip],.action-tip:focus-within>[role=tooltip]{transform:translate(0)}}.channel-badge svg{stroke-width:2.2px;flex:0 0 14px;width:14px;height:14px;display:block}.thread-item .channel-badge{padding:4px 8px;font-size:8px}.thread-item .channel-whatsapp{color:#18b86f;background:color-mix(in srgb,#18b86f 17%,var(--surface))}.thread-item .channel-email{color:color-mix(in srgb,var(--ink) 88%,#fff);background:color-mix(in srgb,var(--ink) 12%,var(--surface))}.attachment-preview{border:1px solid color-mix(in srgb,var(--brand) 35%,var(--line));background:var(--brand-soft);border-radius:8px;align-items:center;gap:9px;margin:8px;padding:8px 10px;display:flex}.attachment-preview>span{color:var(--brand);font-size:18px}.attachment-preview>div{flex:1;gap:2px;min-width:0;display:grid}.attachment-preview strong{text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.attachment-preview small{color:var(--muted);font-size:7px}.attachment-preview>button{color:var(--ink);background:0 0;border:0;font-size:18px}.compose-tools .composer-tool-button,.compose-tools .send-button{border-radius:7px;justify-content:center;align-items:center;gap:6px;padding:6px 9px;display:inline-flex}.compose-tools .composer-tool-button>span,.compose-tools .send-button>span{margin:0}.compose-tools .send-button{padding-inline:12px;font-weight:750}.attachment-preview>button{border-radius:8px;place-items:center;width:32px;height:32px;display:grid}.attachment-preview>button:hover{background:color-mix(in srgb,var(--ink) 8%,transparent)}.conversation-actions{border:1px solid var(--line);background:color-mix(in srgb,var(--surface-raised) 92%,transparent);border-radius:11px;padding:4px;box-shadow:0 5px 18px #0209141c}.action-button{min-height:34px;color:var(--muted);font:inherit;white-space:nowrap;cursor:pointer;background:0 0;border:0;border-radius:8px;align-items:center;gap:6px;padding:6px 9px;font-size:8px;font-weight:800;display:inline-flex}.action-button:hover,.action-button:focus-visible{background:var(--surface-soft);color:var(--ink);outline:none}.action-button:focus-visible{box-shadow:0 0 0 3px color-mix(in srgb,var(--brand) 24%,transparent)}.action-button:disabled{cursor:not-allowed;opacity:.38}.action-icon{flex:0 0 17px;width:17px;height:17px}.action-claim{background:var(--brand);color:#fff}.action-claim:hover,.action-claim:focus-visible{background:color-mix(in srgb,var(--brand) 84%,#000);color:#fff}.action-release{color:#1682ad}.action-transfer{color:#4774bc}.action-lizy{color:#8060df}.action-urgency{color:#d14252}.action-finish{color:#26815e}.action-tip>[role=tooltip]{bottom:auto}.action-tip:last-of-type>[role=tooltip]{left:auto;right:0;transform:translateY(-3px)}.action-tip:last-of-type:hover>[role=tooltip],.action-tip:last-of-type:focus-within>[role=tooltip]{transform:translate(0)}@media (max-width:1280px){.action-button{justify-content:center;width:36px;padding:6px}.action-button>span{clip-path:inset(50%);width:1px;height:1px;position:absolute;overflow:hidden}.conversation-actions{gap:2px}}@media (max-width:700px){.conversation-actions{max-width:100%;overflow-x:auto;flex-wrap:nowrap!important;width:auto!important}.action-button{width:auto}.action-button>span{clip-path:none;width:auto;height:auto;position:static;overflow:visible}}@media (prefers-reduced-motion:reduce){.action-button{transition:none}}.agenda-summary{grid-template-columns:repeat(3,1fr) auto;gap:10px;margin-bottom:18px;display:grid}.agenda-summary>div,.agenda-card{border:1px solid var(--line);background:var(--surface);box-shadow:var(--shadow);border-radius:14px}.agenda-summary>div{padding:15px;display:grid}.agenda-summary b{color:var(--brand);font-size:27px}.agenda-summary span{color:var(--muted);font-size:9px}.agenda-summary>button{background:var(--brand);color:#fff;border:0;border-radius:12px;padding:0 18px;font-weight:800}.agenda-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:13px;display:grid}.agenda-card{border-left:4px solid #627d98;padding:17px}.agenda-card.status-active{border-left-color:#20af77}.agenda-card.status-failed{border-left-color:#db5262}.agenda-card>header,.agenda-card>footer{justify-content:space-between;gap:8px;display:flex}.agenda-card>header span,.agenda-card>header b{background:var(--surface-soft);text-transform:uppercase;border-radius:999px;padding:4px 7px;font-size:7px}.agenda-card h2{margin:13px 0 6px;font-size:14px}.agenda-card>p{min-height:36px;color:var(--muted);font-size:9px;line-height:1.45}.agenda-card dl{grid-template-columns:1fr 1fr;gap:9px;margin:15px 0;display:grid}.agenda-card dl div{gap:3px;display:grid}.agenda-card dt{color:var(--muted);font-size:7px}.agenda-card dd{overflow-wrap:anywhere;margin:0;font-size:9px}.agenda-card footer{border-top:1px solid var(--line);justify-content:flex-end;padding-top:11px}.agenda-card footer button,.agenda-modal footer button{border:1px solid var(--line);background:var(--surface-raised);color:var(--ink);border-radius:8px;padding:7px 10px;font-weight:750}.agenda-card footer .danger{color:#ce4455}.agenda-modal{z-index:1000;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#020914b8;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.agenda-modal form{border:1px solid var(--line);background:var(--surface-raised);border-radius:17px;width:min(680px,100%);max-height:92vh;padding:20px;overflow:auto;box-shadow:0 25px 80px #0008}.agenda-modal header,.agenda-modal footer{justify-content:space-between;align-items:center;display:flex}.agenda-modal header button{color:var(--ink);background:0 0;border:0;font-size:25px}.agenda-modal label{color:var(--muted);gap:6px;margin-top:12px;font-size:8px;font-weight:800;display:grid}.agenda-modal input,.agenda-modal textarea,.agenda-modal select{border:1px solid var(--line);background:var(--surface);min-height:40px;color:var(--ink);font:inherit;border-radius:9px;padding:9px 11px}.agenda-modal textarea{resize:vertical;min-height:90px}.agenda-fields{grid-template-columns:1fr 1fr;gap:0 12px;display:grid}.agenda-modal>form>small{color:var(--muted);margin:13px 0;display:block}.agenda-modal footer{justify-content:flex-end;gap:8px}.agenda-modal footer button:last-child{background:var(--brand);color:#fff}@media (max-width:760px){.agenda-summary{grid-template-columns:1fr 1fr}.agenda-summary>button{min-height:50px}.agenda-grid,.agenda-fields{grid-template-columns:1fr}}.message-attachments{gap:8px;margin:7px 0 0;display:grid}.message-attachment{gap:5px;margin:0;display:grid}.message-attachment-frame{aspect-ratio:4/3;background:var(--surface-soft);border-radius:9px;width:min(260px,100%);display:block;position:relative;overflow:hidden}.message-attachment-frame img{object-fit:cover;width:100%;height:100%;display:block}.message-attachment-placeholder{background:var(--surface-soft);border-radius:9px;width:100%;height:100%;min-height:38px;display:block}.message-attachment audio{width:min(280px,100%);height:36px}.message-attachment-file{border:1px solid var(--line);background:var(--surface);color:inherit;text-align:left;border-radius:9px;align-items:center;gap:9px;padding:9px 11px;display:inline-flex}.message-attachment-file:hover:not(:disabled){border-color:var(--brand);color:var(--brand)}.message-attachment-file:disabled{opacity:.55}.message-attachment-file span{gap:2px;min-width:0;display:grid}.message-attachment-file strong{text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.message-attachment-file small{color:var(--muted);font-size:8px}.message-attachment figcaption{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:8px;overflow:hidden}.message-attachment-transcribed{color:var(--brand);margin-left:7px;font-size:8px;font-weight:800;display:inline-flex}.message-attachment-transcript{border-left:2px solid color-mix(in srgb,var(--brand) 45%,var(--line));background:var(--surface-soft);color:var(--ink);border-radius:0 7px 7px 0;margin:0;padding:8px 9px;font-size:10px;line-height:1.5}.message-attachment-transcript span{color:var(--muted);letter-spacing:.08em;text-transform:uppercase;margin-bottom:3px;font-size:7px;font-weight:800;display:block}.message-attachment-error{color:var(--danger);margin:0;font-size:9px}.message-attachment-expired{border:1px dashed var(--line);background:var(--surface-soft);border-radius:9px;width:min(300px,100%);padding:8px 10px}.message-attachment-expired-label{color:var(--muted);align-items:center;gap:7px;font-size:10px;font-weight:700;display:inline-flex}.queue-card.has-news,.urgency-command.has-news{animation:none}
.automation-watch{margin-bottom:15px;overflow:hidden}.automation-list article{border-bottom:1px solid var(--line);grid-template-columns:54px 1fr auto auto;align-items:center;gap:12px;padding:14px 18px;display:grid}.automation-when{text-align:center;border:1px solid var(--line);border-radius:7px;display:grid;overflow:hidden}.automation-when span{padding:4px;font-family:Georgia,serif;font-size:18px}.automation-when small{color:#64716b;background:#f0f3f1;padding:4px;font-size:6px}.automation-main{gap:3px;display:grid}.automation-main strong{font-size:9px}.automation-main p{color:#68746e;margin:0;font-size:8px}.automation-main small{color:#8a9490;font-size:7px}.approval-chip,.active-chip{white-space:nowrap;border-radius:20px;padding:5px 7px;font-size:7px}.approval-chip{color:#976015;background:#fff0d7}.active-chip{color:#307357;background:#eaf4ef;align-items:center;gap:5px;display:flex}.active-chip i{background:#45a878;border-radius:50%;width:5px;height:5px}.pause-button{border:1px solid var(--line);background:#fff;border-radius:6px;padding:6px 8px;font-size:8px}.automation-note{color:#718078;background:#f7f9f8;align-items:center;gap:7px;padding:9px 18px;font-size:7px;display:flex}@media (max-width:760px){.automation-list article{grid-template-columns:45px 1fr auto}.approval-chip,.active-chip{grid-column:2}.pause-button{grid-area:1/3/3}.automation-main small{line-height:1.4}}.dev-supervision{margin-bottom:15px;overflow:hidden}.dev-change{padding:15px 18px}.dev-change>div:first-child{align-items:center;gap:9px;display:flex}.dev-change>div:first-child p{gap:3px;margin:0;display:grid}.dev-change strong{font-size:9px}.dev-change small{color:#83908a;font-size:7px}.dev-change ol{grid-template-columns:repeat(3,1fr);margin:0;padding:18px 0;list-style:none;display:grid}.dev-change li{color:#78847e;align-items:center;gap:6px;font-size:8px;display:flex;position:relative}.dev-change li:after{content:"";background:#dfe4e1;height:2px;position:absolute;bottom:-6px;left:24px;right:5px}.dev-change li.complete{color:#327357}.dev-change li.complete:after{background:#52a680}.dev-change li.current{color:#94621b}.dev-change li i{background:#e6f2ec;border-radius:50%;place-items:center;width:18px;height:18px;font-size:7px;font-style:normal;display:grid}.dev-change li.current i{background:#fff0d7}.production-gate{color:#7c5d2b;background:#fff7e9;border:1px solid #efd9b3;border-radius:8px;align-items:center;gap:8px;padding:10px;display:flex}.production-gate p{flex:1;gap:2px;margin:0;display:grid}.production-gate>span{background:#fff0d7;border-radius:20px;padding:5px 7px;font-size:7px}@media (max-width:760px){.dev-change ol{grid-template-columns:1fr;gap:10px}.dev-change li:after{display:none}.production-gate{align-items:flex-start}.production-gate>span{display:none}}.login-page{background:#fff;grid-template-columns:1.08fr .92fr;min-height:100vh;display:grid}.login-story{color:#fff;background:#102a21;flex-direction:column;justify-content:space-between;padding:48px clamp(35px,6vw,90px);display:flex;position:relative;overflow:hidden}.login-story:after{content:"";border:80px solid #1a4032;border-radius:50%;width:400px;height:400px;position:absolute;bottom:-210px;right:-190px}.login-brand{padding:0}.login-story h1{letter-spacing:-.035em;margin:14px 0 20px;font-family:Georgia,serif;font-size:clamp(38px,5vw,63px);font-weight:400;line-height:1.04}.login-story>div:nth-child(2){z-index:1;position:relative}.login-story>div:nth-child(2)>p{color:#acc2b9;max-width:480px;font-size:13px;line-height:1.7}.login-proof{z-index:1;align-items:center;gap:11px;display:flex;position:relative}.login-proof>span{width:38px;height:38px;color:var(--lime);background:#21483a;border-radius:10px;place-items:center;display:grid}.login-proof p{gap:3px;margin:0;display:grid}.login-proof strong{font-size:10px}.login-proof small{color:#8eaaa0;font-size:8px}.login-form-wrap{place-items:center;padding:35px;display:grid}.login-form{width:min(365px,100%)}.login-form header{margin-bottom:30px}.mobile-logo{display:none}.login-form h2{margin:0 0 7px;font-family:Georgia,serif;font-size:28px;font-weight:500}.login-form header p{color:#7d8983;margin:0;font-size:10px}.login-form>label{justify-content:space-between;margin:15px 0 7px;font-size:9px;font-weight:700;display:flex}.login-form label a{color:var(--brand)}.login-form>input,.password-field{border:1px solid #dce2df;border-radius:8px;width:100%;padding:11px;font-size:10px}.password-field{padding:0;display:flex}.password-field input{border:0;outline:0;flex:1;min-width:0;padding:11px}.password-field button{color:#527462;background:0 0;border:0;padding:0 10px;font-size:8px}.login-submit{background:var(--brand);color:#fff;border:0;border-radius:8px;width:100%;margin-top:18px;padding:11px;font-size:10px;font-weight:700}.login-submit:disabled{opacity:.65}.login-notice{color:#775920;background:#fff5df;border:1px solid #eed5a4;border-radius:8px;gap:8px;margin-bottom:16px;padding:10px;font-size:8px;line-height:1.5;display:flex}.login-notice a{font-weight:700;text-decoration:underline}.session-note{color:#77847e;align-items:flex-start;gap:7px;margin:13px 3px;font-size:8px;line-height:1.5;display:flex}.login-form>footer{text-align:center;border-top:1px solid var(--line);color:#7c8882;margin-top:25px;padding-top:20px;font-size:8px}.login-form>footer a{color:var(--brand);font-weight:700}.demo-banner{color:#5f4b78;background:#f1edf8;border:1px solid #dcd1eb;border-radius:8px;align-items:center;gap:8px;margin-bottom:9px;padding:8px 11px;display:flex}.demo-banner>span{border:1px solid #a795be;border-radius:4px;padding:3px;font-size:7px;font-weight:800}.demo-banner p{flex:1;gap:1px;margin:0;display:grid}.demo-banner strong{font-size:8px}.demo-banner small{font-size:7px}.demo-banner button,.error-state button{background:0 0;border:1px solid;border-radius:5px;padding:5px 7px;font-size:7px}.loading-state,.error-state,.empty-state{border:1px solid var(--line);background:#fff;border-radius:8px;align-items:center;gap:8px;margin-bottom:9px;padding:10px;font-size:8px;display:flex}.loading-state i{border:2px solid #dce6e1;border-top-color:var(--brand);border-radius:50%;width:14px;height:14px;animation:.8s linear infinite spin}.error-state{color:#994c42;background:#fbefed}.error-state span{flex:1}.empty-state{justify-content:center}.empty-state span{color:#7e8984}@keyframes spin{to{transform:rotate(360deg)}}.role-summary{grid-template-columns:repeat(4,1fr);gap:10px;margin-bottom:14px;display:grid}.role-summary article{gap:5px;padding:13px;display:grid;position:relative}.role-summary strong{font-size:9px}.role-summary span{color:#7e8984;font-size:7px}.role-summary b{color:#46745f;font-family:Georgia,serif;position:absolute;top:13px;right:13px}.role-chip{border:1px solid var(--line);border-radius:20px;padding:5px 7px;font-size:8px}.member-status{align-items:center;gap:5px;font-size:8px;display:flex}.member-status i{background:#43a575;border-radius:50%;width:6px;height:6px}.member-status.invited{color:#98651d}.member-status.invited i{background:#dda549}.invite-modal{background:#fff;border-radius:13px;width:min(430px,95vw);position:relative;overflow:hidden;box-shadow:0 25px 80px #081a13aa}.invite-modal>header{border-bottom:1px solid var(--line);justify-content:space-between;padding:20px;display:flex}.invite-modal h2{margin:4px 0 0;font-family:Georgia,serif;font-weight:500}.invite-modal>header button{background:#f2f4f3;border:0;border-radius:50%;width:28px;height:28px}.invite-body{padding:20px}.invite-body>label{gap:6px;margin-bottom:13px;font-size:8px;font-weight:700;display:grid}.invite-body input,.invite-body select{border:1px solid var(--line);background:#fff;border-radius:7px;padding:9px;font-size:9px}.invite-body fieldset{border:0;margin:15px 0;padding:0}.invite-body legend{margin-bottom:8px;font-size:8px;font-weight:700}.invite-body fieldset label{align-items:center;gap:5px;margin-right:15px;font-size:8px;display:inline-flex}.permission-preview{background:#f1f6f3;border-radius:7px;padding:10px}.permission-preview strong{font-size:8px}.permission-preview p{margin:4px 0;font-size:7px;line-height:1.5}.invite-body footer{justify-content:flex-end;gap:7px;margin-top:18px;display:flex}.invite-success{text-align:center;place-items:center;padding:35px;display:grid}.invite-success>span{color:#287053;background:#e1f1e9;border-radius:50%;place-items:center;width:40px;height:40px;font-size:18px;display:grid}.invite-success h3{margin:12px 0 3px}.invite-success p{color:#78847e;font-size:8px;line-height:1.5}.invite-success button{margin-top:10px}@media (max-width:760px){.login-page{grid-template-columns:1fr}.login-story{display:none}.login-form-wrap{padding:30px 20px}.mobile-logo{background:var(--brand);color:#fff;border-radius:9px;place-items:center;width:35px;height:35px;margin-bottom:20px;display:grid}.role-summary{grid-template-columns:1fr 1fr}.demo-banner{align-items:flex-start}.demo-banner button{white-space:nowrap}}@media (max-width:430px){.role-summary{grid-template-columns:1fr}}
.channel-pills button{font:inherit;cursor:pointer;border:0}.channel-pills .priority-channel{color:#a24e28;background:#fff0e8;border-radius:20px;padding:5px 7px;font-size:7px}.mail-modal{background:#fff;border-radius:14px;width:min(470px,95vw);position:relative;overflow:hidden;box-shadow:0 25px 80px #081a13aa}.mail-modal>header{border-bottom:1px solid var(--line);align-items:center;gap:10px;padding:20px;display:flex}.mail-modal>header>div{flex:1}.mail-modal h2{margin:3px 0 0;font-family:Georgia,serif;font-weight:500}.mail-modal>header>button{background:#f1f3f2;border:0;border-radius:50%;width:29px;height:29px}.zoho-mark,.zoho-mini{color:#fff;background:linear-gradient(135deg,#dc493e 0 25%,#e5ae39 25% 50%,#4d9b61 50% 75%,#4e78ba 75%);place-items:center;font-weight:850;display:grid}.zoho-mark{border-radius:9px;width:39px;height:39px}.mail-connect,.mail-connected{padding:22px}.mail-connect h3{margin:0 0 8px;font-size:14px}.mail-connect>p{color:#6e7a74;font-size:9px;line-height:1.6}.mail-connect ul{gap:10px;margin:13px 0;padding:5px 0;list-style:none;display:grid}.mail-connect li{align-items:center;gap:9px;font-size:8px;display:flex}.mail-connect li>span{color:#357258;background:#edf3f0;border-radius:50%;place-items:center;width:22px;height:22px;font-weight:700;display:grid}.safe-connection{color:#326b53;background:#eff6f2;border-radius:8px;align-items:flex-start;gap:8px;padding:10px;display:flex}.safe-connection p{gap:3px;margin:0;display:grid}.safe-connection strong{font-size:8px}.safe-connection small{font-size:7px;line-height:1.4}.mail-connect-button{color:#fff;background:#b54429;border:0;border-radius:8px;justify-content:center;gap:8px;width:100%;margin-top:14px;padding:10px;font-size:9px;font-weight:700;display:flex}.mail-connect>small{text-align:center;color:#84908a;margin-top:8px;font-size:7px;display:block}.connection-state{align-items:center;gap:8px;margin-bottom:17px;display:flex}.connection-state>span{color:#277253;background:#dff1e8;border-radius:50%;place-items:center;width:32px;height:32px;display:grid}.connection-state p{gap:2px;margin:0;display:grid}.connection-state strong{font-size:10px}.connection-state small{color:#7f8a85;font-size:7px}.mail-connected dl{gap:10px;margin:0 0 15px;display:grid}.mail-connected dl div{border-bottom:1px solid #eff1f0;justify-content:space-between;padding-bottom:8px;display:flex}.mail-connected dt{color:#7e8984;font-size:8px}.mail-connected dd{margin:0;font-size:8px;font-weight:650}.mail-connected footer{justify-content:space-between;margin-top:17px;display:flex}.email-metadata{border-bottom:1px solid var(--line);background:#fafbfa;align-items:flex-start;gap:9px;padding:10px 14px;display:flex}.zoho-mini{border-radius:6px;width:24px;height:24px;font-size:8px}.email-metadata dl{flex:1;gap:3px;margin:0;display:grid}.email-metadata dl div{gap:7px;display:flex}.email-metadata dt{color:#89938e;width:38px;font-size:7px}.email-metadata dd{margin:0;font-size:7px}.email-metadata>button{color:var(--brand);background:0 0;border:0;font-size:7px}.email-card{border:1px solid var(--line);width:min(610px,94%);box-shadow:var(--shadow);background:#fff;border-radius:10px;overflow:hidden}.email-card>header{border-bottom:1px solid var(--line);align-items:center;gap:8px;padding:11px 13px;display:flex}.email-card header p{flex:1;gap:2px;margin:0;display:grid}.email-card header strong{font-size:9px}.email-card header small{color:#82908a;font-size:7px}.email-card header>button{background:0 0;border:0}.email-card>div{padding:10px 14px;font-size:9px;line-height:1.55}.email-card>div p{margin:5px 0}.email-card>footer{border-top:1px solid var(--line);flex-wrap:wrap;gap:7px;padding:10px 13px;display:flex}.email-card footer button{border:1px solid var(--line);background:#f8faf9;border-radius:7px;align-items:center;gap:7px;padding:7px;display:flex}.email-card footer button>span{color:#b04c33}.email-card footer p{text-align:left;gap:2px;margin:0;display:grid}.email-card footer strong{font-size:7px}.email-card footer small{color:#87918d;font-size:6px}.email-card footer b{color:#607069;font-size:9px}@media (max-width:760px){.email-metadata dl div:nth-child(2),.email-metadata>button{display:none}.email-card{width:100%}}.load-more-conversations{border:1px solid var(--brand);background:var(--brand-soft);width:calc(100% - 24px);color:var(--brand);border-radius:9px;margin:12px;padding:11px;font-weight:750}.search-hint{color:var(--muted);text-transform:none;letter-spacing:0;margin-top:4px;font-size:8px;display:block}.history-toggle button{border:1px solid var(--line);background:var(--surface);text-align:left;border-radius:7px;height:35px;padding:0 10px}.history-toggle button[aria-pressed=true]{border-color:var(--brand);color:var(--brand);background:var(--brand-soft)}.email-subject{text-overflow:ellipsis;min-width:0;color:var(--ink);font-weight:850;display:block;overflow:hidden}.email-subject-list{white-space:nowrap;margin-top:6px;font-size:9px}.email-subject-card{white-space:nowrap;font-size:9px}.email-subject-header{white-space:normal;margin-top:7px;font-size:12px;line-height:1.3}
:root{--ink:#101828;--muted:#667085;--line:#dfe4ec;--surface:#fff;--surface-raised:#fff;--surface-soft:#f4f7fb;--canvas:#f7f8fb;--brand:#0785c1;--brand-hover:#066f9f;--brand-soft:#e6f4fb;--lime:#1ba9ea;--blue:#0785c1;--blue-soft:#e6f4fb;--sidebar:#111d33;--sidebar-hover:#1b2a44;--sidebar-active:#20314e;--sidebar-text:#d7e0ed;--sidebar-muted:#93a4ba;--focus:#42b9ed;--success:#15966b;--danger:#b42335;--danger-text:#b42335;--danger-surface:#fff1f2;--danger-border:#c83d4d;--danger-solid:#b42335;--danger-solid-hover:#c52f42;--warning:#8a4f00;--warning-surface:#fff4da;--warning-border:#bf7410;--shadow:0 1px 2px #1018280a,0 8px 24px #1018280f}html[data-theme=dark]{--ink:#f2f6fc;--muted:#9cabc0;--line:#263550;--surface:#101b30;--surface-raised:#142139;--surface-soft:#0d1729;--canvas:#050b1a;--brand:#149ed8;--brand-hover:#35b4ec;--brand-soft:#102d46;--blue:#29a8e2;--blue-soft:#102d46;--sidebar:#101b30;--sidebar-hover:#192944;--sidebar-active:#203451;--sidebar-text:#e5edf8;--sidebar-muted:#96a7bd;--focus:#5bc7f2;--danger:#ff96a3;--danger-text:#ff96a3;--danger-surface:#3a1721;--danger-border:#ff6b7b;--danger-solid:#b42335;--danger-solid-hover:#c52f42;--warning:#ffc766;--warning-surface:#38280d;--warning-border:#d69a29;--shadow:0 1px 2px #00000040,0 12px 32px #0000002e}html,body{background:var(--canvas);color:var(--ink)}body{min-width:320px}button,input,textarea,select{color:var(--ink)}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid color-mix(in srgb, var(--focus) 42%, transparent);outline-offset:2px}::selection{background:color-mix(in srgb, var(--brand) 28%, transparent)}.skip-link{background:var(--surface-raised);color:var(--ink);box-shadow:var(--shadow)}.sidebar{background:var(--sidebar);color:var(--sidebar-text);border-right:1px solid color-mix(in srgb, var(--line) 65%, transparent)}.brand-mark{color:#fff;background:linear-gradient(145deg,#149ed8,#086fa8);box-shadow:0 5px 14px #0785c14d}.brand em{color:#a8bad0;border-color:#36506f}.workspace-label{color:var(--sidebar-muted)}.org-picker,.profile{color:#fff;background:#172640;border-color:#2a3c59}.org-picker:hover,.profile:hover{background:var(--sidebar-hover)}.org-picker small,.profile small,.nav-link{color:var(--sidebar-muted)}.org-avatar{color:#076c9c;background:#e4f4fb}.nav-link:hover{background:var(--sidebar-hover);color:#fff}.nav-link.active{background:var(--sidebar-active);color:#fff;box-shadow:inset 3px 0 var(--brand)}.nav-link b{background:var(--brand);color:#fff}.sidebar-footer{border-color:#293a56}.topbar{background:color-mix(in srgb, var(--surface) 91%, transparent);border-color:var(--line)}.search{color:var(--muted)}.search kbd{border-color:var(--line);background:var(--surface-soft)}.icon-button{color:var(--muted)}.icon-button:hover{background:var(--surface-soft);color:var(--brand)}.live{color:var(--muted);border-color:var(--line)}.live span,.pulse i{background:#20b87a;box-shadow:0 0 0 3px #20b87a2e}.theme-toggle{border:1px solid var(--line);background:var(--surface-raised);min-height:36px;color:var(--muted);white-space:nowrap;border-radius:10px;align-items:center;gap:7px;padding:5px 7px 5px 9px;font-size:10px;font-weight:700;display:inline-flex}.theme-toggle:hover{border-color:color-mix(in srgb, var(--brand) 42%, var(--line));color:var(--brand);background:var(--surface-soft)}.theme-toggle-icon{width:14px;color:var(--brand);font-size:13px}.theme-toggle>i{background:#c9d2df;border-radius:20px;width:29px;height:17px;position:relative}.theme-toggle>i>b{background:#fff;border-radius:50%;width:11px;height:11px;transition:transform .2s;position:absolute;top:3px;left:3px;box-shadow:0 1px 3px #00000038}html[data-theme=dark] .theme-toggle>i{background:var(--brand)}html[data-theme=dark] .theme-toggle>i>b{transform:translate(12px)}.login-theme-toggle{z-index:40;position:fixed;top:22px;right:24px}.page-heading h1,.metric-card>strong,.donut strong,.agent-card dd,.setup-modal h2,.report-card h3,.invite-modal h2,.mail-modal h2,.login-story h1,.login-form h2,.automation-when span{font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}.page-heading h1{letter-spacing:-.035em;font-weight:750}.eyebrow{color:var(--brand)}.button,.panel-heading select,.text-field,.composer textarea,.invite-body input,.invite-body select,.login-form>input,.password-field{background:var(--surface-raised);border-color:var(--line)}.button:hover{border-color:color-mix(in srgb, var(--brand) 42%, var(--line));box-shadow:0 4px 14px color-mix(in srgb, var(--brand) 12%, transparent)}.button.primary,.login-submit,.composer button,.internal-compose button,.approval-card footer .approve{background:var(--brand);border-color:var(--brand)}.button.primary:hover,.login-submit:hover,.composer button:hover,.internal-compose button:hover{background:var(--brand-hover)}.metric-card,.panel,.agent-card,.approval-card,.report-card{background:var(--surface);border-color:var(--line)}.panel-heading,.conversation-row,td,.timeline li,.audit-head,.table-summary,.chat-header,.contact-hero,.email-card>header,.email-card>footer,.mail-modal>header{border-color:var(--line)}.conversation-row:hover,tbody tr:hover{background:var(--surface-soft)}.donut:before{background:var(--surface)}.lizy-dot,.lizy-bar,.bars i{background:var(--brand)}.human-bar,.bars b{background:#72bde0}.inbox-layout{background:var(--surface);border-color:var(--line)}.thread-search,.tags span,.plan,.system-message,.tabs b{background:var(--surface-soft);border-color:var(--line);color:var(--muted)}.thread-item{background:var(--surface);border-color:var(--line)}.thread-item:hover,.thread-item.selected{background:color-mix(in srgb, var(--brand) 7%, var(--surface))}.messages,.internal-chat{background:var(--surface-soft)}.message.incoming p,.action-trace,.email-card{background:var(--surface-raised);border-color:var(--line)}.message.outgoing p,.lizy-message{background:var(--brand-soft)}.message.outgoing span{color:var(--brand)}.contact-panel{border-color:var(--line)}th,.email-metadata{background:var(--surface-soft);color:var(--muted)}.agent-card dl,.review-grid>div,.report-card>div p,.fake-site,.automation-note{background:var(--surface-soft)}.agent-orb,.channel-overview-icon,.org-channel-summary article>span,.tool-icon,.action-trace header>span{background:var(--brand-soft);color:var(--brand)}.agent-card footer button,.pause-button,.approval-card footer button,.snippet-block button,.deliverable button,.inline-action,.internal-shortcuts button,.email-card footer button{background:var(--surface-raised);border-color:var(--line);color:var(--ink)}.setup-modal,.internal-drawer,.invite-modal,.mail-modal,.widget-bubble{background:var(--surface-raised);color:var(--ink)}.setup-actions{background:var(--surface-raised);border-color:var(--line)}.modal-scrim{background:#020712b3}.internal-drawer>header{background:var(--sidebar)}.internal-drawer>header>span,.internal-drawer>header>button{background:var(--sidebar-active)}.snippet-block pre,.deliverable pre{color:#d8e8f6;background:#071222}.fake-nav,.fake-lines i{background:var(--line)}.widget-bubble>div p,.purpose-grid label>span{background:var(--surface-soft)}.login-page{background:var(--surface)}.login-story{background:radial-gradient(circle at 100% 100%,#12365c 0,#0e213d 34%,#0b172b 72%)}.login-story:after{border-color:#149ed81f}.login-story>div:nth-child(2)>p,.login-proof small{color:#aabbd0}.login-proof>span{color:#36b9ef;background:#173657}.login-form-wrap{background:var(--surface)}.password-field input{background:0 0}.password-field button{color:var(--brand)}.loading-state,.empty-state{background:var(--surface)}.error-state,.login-notice{color:var(--danger-text);background:var(--danger-surface);border-color:var(--danger-border)}.error-state a,.login-notice a{color:inherit}.date-fields input[aria-invalid=true],input[aria-invalid=true],textarea[aria-invalid=true],select[aria-invalid=true]{border-color:var(--danger-border)}.date-fields input[aria-invalid=true]:focus-visible,input[aria-invalid=true]:focus-visible,textarea[aria-invalid=true]:focus-visible,select[aria-invalid=true]:focus-visible{outline-color:color-mix(in srgb,var(--danger-border) 55%,transparent)}.demo-banner{background:color-mix(in srgb, #7557b8 11%, var(--surface));border-color:color-mix(in srgb, #7557b8 28%, var(--line))}.mail-connect-button{background:#c5472e}html[data-theme=dark] .attention,html[data-theme=dark] .handoff-banner,html[data-theme=dark] .production-gate{color:#f1cb84;background:#33260f;border-color:#60471e}html[data-theme=dark] .attention a,html[data-theme=dark] .approval-card footer button{background:var(--surface-raised)}html[data-theme=dark] .stage,html[data-theme=dark] .active-chip,html[data-theme=dark] .endpoint-count{color:#74d6aa;background:#123525}html[data-theme=dark] .status-closed{color:#b3bfd0;background:#27344a}html[data-theme=dark] .status-waiting,html[data-theme=dark] .approval-chip,html[data-theme=dark] .section-title>b{color:#f2c970;background:#3b2b10}html[data-theme=dark] .tone-1,html[data-theme=dark] .tone-2,html[data-theme=dark] .tone-3,html[data-theme=dark] .tone-4{filter:saturate(.8)brightness(.82);color:#fff}html[data-theme=dark] input:disabled{color:#7f8da1;opacity:1}@media (max-width:760px){.theme-toggle>span:nth-child(2){display:none}.theme-toggle{padding-left:7px}.login-theme-toggle{top:14px;right:14px}}.filter-bar{border:1px solid var(--line);background:var(--surface);box-shadow:var(--shadow);border-radius:14px;justify-content:space-between;align-items:flex-end;gap:18px;margin-bottom:10px;padding:17px;display:flex}.filter-controls{flex-wrap:wrap;flex:1;align-items:flex-end;gap:11px;display:flex}.filter-bar output{color:var(--muted);white-space:nowrap;padding-bottom:10px;font-size:11px}.filter-field,.date-popover{gap:6px;min-width:150px;display:grid}.filter-field>span:first-child,.filter-caption{color:var(--muted);font-size:10px;font-weight:700}.search-field{flex:1;min-width:230px;max-width:420px}.field-control,.filter-field select,.date-trigger{border:1px solid var(--line);background:var(--surface-raised);height:40px;color:var(--ink);border-radius:9px}.field-control{color:var(--muted);align-items:center;gap:8px;padding:0 10px;display:flex}.field-control input{background:0 0;border:0;outline:0;flex:1;min-width:0}.field-control button{width:25px;height:25px;color:var(--muted);background:0 0;border:0;border-radius:6px;font-size:18px}.field-control button:hover{background:var(--surface-soft);color:var(--ink)}.filter-field select{min-width:150px;padding:0 32px 0 11px}.date-trigger{text-align:left;align-items:center;gap:8px;min-width:190px;padding:0 11px;display:flex}.date-popover{position:relative}.popover-dismiss{z-index:59;background:0 0;border:0;position:fixed;inset:0}.date-dialog{z-index:60;border:1px solid var(--line);background:var(--surface-raised);border-radius:12px;width:min(390px,100vw - 32px);padding:15px;position:absolute;top:calc(100% + 8px);right:0;box-shadow:0 18px 50px #030c1d38}.date-dialog header,.date-dialog footer{justify-content:space-between;align-items:center;display:flex}.date-dialog header>button{color:var(--muted);background:0 0;border:0;font-size:21px}.date-presets{grid-template-columns:repeat(4,1fr);gap:6px;margin:14px 0;display:grid}.date-presets button{border:1px solid var(--line);background:var(--surface-soft);border-radius:7px;padding:7px;font-size:10px}.date-presets button:hover{border-color:var(--brand);color:var(--brand)}.date-fields{grid-template-columns:1fr 1fr;gap:9px;margin-bottom:15px;display:grid}.date-fields label{color:var(--muted);gap:5px;font-size:10px;display:grid}.date-fields input{border:1px solid var(--line);background:var(--surface);height:39px;color:var(--ink);border-radius:8px;padding:0 8px}.date-dialog footer{justify-content:flex-end;gap:7px}.active-filters{flex-wrap:wrap;align-items:center;gap:7px;margin:0 0 14px;padding:0 2px;display:flex}.active-filters>span{color:var(--muted);font-size:10px}.active-filters button{border:1px solid color-mix(in srgb,var(--brand) 25%,var(--line));background:var(--brand-soft);color:var(--brand);border-radius:99px;align-items:center;gap:6px;padding:6px 9px;font-size:10px;display:inline-flex}.active-filters button b{font-size:14px;line-height:1}.active-filters .clear-filters{color:var(--muted);background:0 0;border-color:#0000;text-decoration:underline}.metric-label{align-items:center;gap:6px;display:flex}.metric-label .help-trigger{width:16px;height:16px;font-size:9px}.filtered-empty{text-align:center;place-items:center;gap:7px;padding:36px 20px;display:grid}.filtered-empty>span{background:var(--brand-soft);width:38px;height:38px;color:var(--brand);border-radius:11px;place-items:center;font-size:25px;display:grid}.filtered-empty strong{font-size:13px}.filtered-empty p{color:var(--muted);margin:0 0 4px;font-size:10px}.consolidated-operations{gap:15px;margin-bottom:28px;display:grid}.consolidated-header{justify-content:space-between;align-items:flex-end;gap:20px;display:flex}.consolidated-header h2{margin:7px 0 4px;font-size:20px}.consolidated-header p{color:var(--muted);margin:0;font-size:11px}.consolidated-header>span{color:var(--muted);font-size:10px}.readonly-badge{border:1px solid color-mix(in srgb,var(--brand) 35%,var(--line));background:var(--brand-soft);color:var(--brand);text-transform:uppercase;letter-spacing:.06em;border-radius:999px;padding:4px 8px;font-size:9px;font-weight:750;display:inline-flex}.consolidated-metrics{margin:0}.consolidated-grid{grid-template-columns:minmax(0,1.45fr) minmax(300px,.75fr);gap:15px;display:grid}.consolidated-table,.mailbox-panel{min-width:0;overflow:hidden}.table-scroll{overflow:auto}.consolidated-table table{border-collapse:collapse;width:100%;font-size:10px}.consolidated-table th,.consolidated-table td{border-bottom:1px solid var(--line);text-align:right;white-space:nowrap;padding:11px 13px}.consolidated-table th:first-child,.consolidated-table td:first-child{text-align:left}.consolidated-table tbody tr:last-child td{border-bottom:0}.mailbox-panel ul{margin:0;padding:0;list-style:none}.mailbox-panel li{border-bottom:1px solid var(--line);justify-content:space-between;gap:12px;padding:13px;display:flex}.mailbox-panel li:last-child{border-bottom:0}.mailbox-panel li>div{align-content:start;justify-items:start;gap:6px;min-width:0;display:grid}.mailbox-panel li>div:last-child{text-align:right;justify-items:end}.mailbox-panel li strong{text-overflow:ellipsis;max-width:250px;font-size:10px;overflow:hidden}.mailbox-panel li small{color:var(--muted);font-size:8px}.mailbox-status{border-radius:999px;padding:4px 7px;font-size:8px;font-weight:700;display:inline-flex}.status-ok{background:var(--brand-soft);color:var(--brand)}.status-warning{background:var(--amber-soft);color:var(--amber)}.status-danger{background:color-mix(in srgb,var(--danger) 12%,var(--surface));color:var(--danger)}@media (max-width:1050px){.consolidated-grid{grid-template-columns:1fr}}@media (max-width:620px){.consolidated-header{flex-direction:column;align-items:flex-start}.mailbox-panel li{flex-direction:column}.mailbox-panel li>div:last-child{text-align:left;justify-items:start}}.pagination{border-top:1px solid var(--line);color:var(--muted);justify-content:space-between;align-items:center;gap:12px;padding:13px 18px;font-size:10px;display:flex}.pagination>div{align-items:center;gap:9px;display:flex}.pagination button{border:1px solid var(--line);background:var(--surface-raised);width:31px;height:31px;color:var(--ink);border-radius:7px}.pagination button:hover:not(:disabled){border-color:var(--brand);color:var(--brand)}.pagination button:disabled{cursor:not-allowed;opacity:.4}.sr-only{clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important;width:1px!important;height:1px!important;margin:-1px!important;padding:0!important;position:absolute!important;overflow:hidden!important}html[data-theme=dark] input[type=date]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}html[data-theme=dark] .date-dialog{box-shadow:0 18px 55px #00000085}@media (max-width:860px){.filter-bar{flex-direction:column;align-items:stretch}.filter-bar output{padding:0}.search-field{max-width:none}.filter-controls>*{flex:1}.date-trigger,.filter-field select{width:100%}}@media (max-width:560px){.filter-controls{grid-template-columns:1fr;display:grid}.filter-controls>*{min-width:0}.date-fields{grid-template-columns:1fr}.date-dialog{width:auto;position:fixed;inset:auto 16px 16px}.date-presets{grid-template-columns:1fr 1fr}.pagination{flex-direction:column;align-items:flex-start}.pagination>div{justify-content:space-between;width:100%}}.topbar-context{min-width:0;color:var(--muted);align-items:center;gap:8px;font-size:12px;display:flex}.topbar-context span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.notification:disabled{cursor:default;opacity:.55}.date-fields input[aria-invalid=true]{border-color:var(--danger)}.date-error,.field-error{color:var(--danger);margin:-7px 0 12px;font-size:10px}.password-rules{color:var(--muted);grid-template-columns:1fr 1fr;gap:6px 12px;margin:10px 0 4px;padding:0;font-size:9px;list-style:none;display:grid}.password-rules li{gap:5px;display:flex}.password-rules li.met{color:#19815d}.route-state{text-align:center;place-items:center;max-width:680px;margin:8vh auto;padding:48px;display:grid}.route-state-icon{background:var(--brand-soft);min-width:48px;height:48px;color:var(--brand);border-radius:13px;place-items:center;padding:0 10px;font-weight:800;display:grid}.route-state h1{margin:16px 0 7px;font-size:24px}.route-state p{max-width:480px;color:var(--muted);margin:0;line-height:1.6}.route-state small{color:var(--muted);margin-top:8px}.route-state>div{gap:8px;margin-top:20px;display:flex}.route-loading{min-height:55vh;color:var(--muted);place-items:center;gap:10px;font-size:12px;display:grid}.route-loading-grid{grid-template-columns:repeat(2,minmax(120px,230px));gap:12px;width:min(100%,480px);margin-top:15px;display:grid}.route-loading-grid i{background:linear-gradient(100deg,var(--surface-soft),var(--surface-raised),var(--surface-soft));background-size:250% 100%;border-radius:12px;height:90px;animation:1.3s infinite lead-shimmer}.global-error{color:#fff;text-align:center;background:#0b172b;place-content:center;gap:12px;min-height:100vh;padding:30px;font-family:Inter,system-ui,sans-serif;display:grid}.global-error h1,.global-error p{margin:0}.global-error p{color:#aabbd0;max-width:560px}.global-error button{color:#fff;background:#149ed8;border:0;border-radius:8px;justify-self:center;margin-top:10px;padding:11px 16px;font-weight:700}@media (max-width:560px){.password-rules{grid-template-columns:1fr}.route-state{padding:28px 18px}.route-state>div{flex-direction:column;align-items:stretch;width:100%}.topbar-context{font-size:10px}}@media (prefers-reduced-motion:reduce){.loading-spinner,.route-loading-grid i{animation:none}}
.guided-help-button{color:#fff;background:#6d28d9;border:1px solid #7c3aed;border-radius:9px;align-items:center;gap:7px;padding:8px 12px;font-size:12px;font-weight:800;display:inline-flex;box-shadow:0 4px 14px #6d28d938}.guided-help-button>span:first-child{border:1px solid;border-radius:50%;place-items:center;width:20px;height:20px;display:grid}.guided-help-button:hover,.guided-help-button:focus-visible{color:#fff;outline-offset:2px;background:#5b21b6;border-color:#c4b5fd;outline:3px solid #a78bfa73}.guided-help-layer{z-index:2147483000;pointer-events:none;isolation:isolate;position:fixed;inset:0}.guided-help-scrim{pointer-events:auto;background:#020617d1;border:0;width:100%;height:100%;position:fixed;inset:0}.guided-help-scrims{position:fixed;inset:0}.guided-help-scrims span{pointer-events:auto;background:#020617d1;position:fixed}.guided-help-focus-ring{pointer-events:none;border:3px solid #fbbf24;border-radius:12px;position:fixed;box-shadow:0 0 0 3px #fbbf2447,0 8px 30px #00000047}.guided-help-dialog{top:var(--help-top);left:var(--help-left);color:#f8fafc;pointer-events:auto;background:#101b32;border:2px solid #fbbf24;border-radius:14px;flex-direction:column;width:min(420px,100vw - 28px);max-height:min(620px,100dvh - 28px);transition:top .16s,left .16s;display:flex;position:fixed;overflow:hidden;box-shadow:0 20px 64px #0000008c}.guided-help-dialog>header{color:#fff;background:#111d35;border-bottom:1px solid #293754;justify-content:space-between;gap:14px;padding:16px 18px 13px;display:flex}.guided-help-dialog>.guided-help-body{overscroll-behavior:contain;scrollbar-color:#8b5cf6 #17233d;min-height:0;overflow-y:auto}.guided-help-dialog h2{color:#fff;margin:3px 0;font-size:18px;line-height:1.25}.guided-help-dialog header p{color:#c4b5fd;margin:0;font-size:11px}.guided-help-dialog header .eyebrow{color:#fbbf24;font-size:10px}.guided-help-dialog header>button{color:#fff;background:#1e2b47;border:1px solid #64748b;border-radius:7px;flex:none;width:32px;height:32px;font-size:21px}.guided-help-dialog header>button:hover,.guided-help-dialog header>button:focus-visible{background:#334155;outline:3px solid #fbbf2473}.guided-help-body{color:#f8fafc;background:#101b32;padding:16px 18px}.guided-help-master{background:#17233d;border:1px solid #394967;border-radius:10px;padding:14px}.guided-help-master>strong{font-size:13px}.guided-help-master>p{margin:6px 0 13px;font-size:12px;line-height:1.5}.guided-help-master dl{gap:9px;margin:0;display:grid}.guided-help-master dl div{gap:2px;display:grid}.guided-help-master dt{color:#aebbd0;text-transform:uppercase;letter-spacing:.06em;font-size:9px;font-weight:700}.guided-help-master dd{margin:0;font-size:11px;line-height:1.45}.guided-help-index{gap:6px;margin:12px 0;padding:0;list-style:none;display:grid}.guided-help-index button{color:#f8fafc;text-align:left;background:#17233d;border:1px solid #394967;border-radius:9px;align-items:center;gap:10px;width:100%;padding:9px;display:flex}.guided-help-index button:hover,.guided-help-index button:focus-visible{border-color:#fbbf24;outline:2px solid #fbbf2440}.guided-help-index button>span:first-child{color:#fff;background:#6d28d9;border-radius:50%;flex:none;place-items:center;width:25px;height:25px;font-size:10px;font-weight:800;display:grid}.guided-help-index button>span:last-child{gap:2px;display:grid}.guided-help-index strong{font-size:11px}.guided-help-index small{color:#aebbd0;font-size:9px}.guided-help-body>footer{z-index:2;background:#101b32;border-top:1px solid #293754;justify-content:space-between;align-items:center;gap:8px;margin:14px -18px -16px;padding:11px 18px;display:flex;position:sticky;bottom:-16px}.guided-help-body>footer>span{color:#aebbd0;font-size:9px}.guided-help-body>footer>div{gap:7px;display:flex}.guided-help-body>footer .button{min-height:34px;padding:7px 11px;font-size:11px}.guided-help-body>footer .button.primary{color:#fff;background:#6d28d9;border-color:#6d28d9}.guided-help-body>footer .button.secondary{color:#fff;background:#17233d;border-color:#475569}.guided-help-body>footer .button:focus-visible{outline-offset:2px;outline:3px solid #fbbf2466}.guided-help-progress{color:#cbd5e1;align-items:center;gap:10px;font-size:10px;display:flex}.guided-help-progress progress{accent-color:#fbbf24;flex:1;height:6px}.guided-help-step{padding:15px 1px 5px}.guided-help-step p{margin:0;font-size:13px;line-height:1.58}.guided-help-step small{color:#fde68a;background:#422006;border-radius:8px;margin-top:12px;padding:9px;display:block}.guided-help-target{scroll-margin:110px}@media (max-width:760px){.guided-help-button>span:last-child{display:none}.guided-help-dialog{width:min(360px,100vw - 20px);max-height:min(70dvh,560px)}.guided-help-dialog>header,.guided-help-body{padding:14px}.guided-help-body>footer{margin:12px -14px -14px;padding:10px 14px}.guided-help-step p{font-size:12px}.guided-help-focus-ring{border-radius:9px}}@media (prefers-reduced-motion:reduce){.guided-help-dialog{transition:none}}.inbox-layout>.thread-list,.inbox-layout>.chat,.inbox-layout>.contact-panel{min-width:0;min-height:0}.inbox-layout .messages{overscroll-behavior:auto;min-height:0;overflow-x:hidden}.inbox-layout .message,.inbox-layout .message p,.inbox-layout .transcript{overflow-wrap:anywhere;word-break:break-word;min-width:0}@media (max-height:820px) and (min-width:761px){.inbox-page .inbox-layout{height:calc(100dvh - 205px);min-height:460px}.inbox-page .content{padding-bottom:20px}}